Jason Staples Email & Phone Number

Mishawaka, Indiana, United States

Processing incoming books, shelving processed books, and updating inventory as needed.

South Bend, Indiana, United States

My day-to-day activity was to scan medical surveys, of which I did at above the hourly average rate on a consistent basis. I spent some time verifying survey answers and personal information provided. When I was asked, I assisted in special projects and extracted medical surveys for scanning.

Mishawaka, In

I pick, pack, and ship orders (small parts, machine parts and rolls of cable) via UPS Worldship. I will sometimes pick and pack freight orders if needed. Every month, I assist in receiving a large shipment of parts and boxes from containers delivered via freight. I will also move stock with a forklift or pallet jack when it is necessary.

Mishawaka, In

I re-joined the Better World Books team to help out in the customer care team. I answered customer inquiries via email and phone, and processed telephone orders.

Vancouver, Wa

I pick, pack, and ship all incoming orders every morning. I scan incoming books, and ensure that each title is listed correctly by ISBN and condition. I processed large quantities of books for bulk sales when necessary. I maintain cleanliness and safety in the warehouse, while making the most of our space. My daily tasks are completed within a timely manner with very little supervision. I also receive new pallets and gaylords of books when needed. Inventory checks, data entry, and reports are done if necessary.

Mishawaka, In

I answer customer inquiries via email/tickets, phone, and live chat support. I will occasionally also ship orders and check on the condition of books in our warehouse. When needed, I open up return packages and process them to be re-entered in to our system.For most of my time with the customer care team, I have maintained our PayPal claims. I now also check in to credit card claims, and used to screen orders for fraud twice a day. During the week, I maintained the @BWBooks Twitter profile.I have helped add features to our current system including notes for repeat customers. In 2010, I traveled with a group of co-workers to part of Uganda and South Africa. We visited schools and homes of people who benefit directly from our work with our literacy partners. We traveled with representatives of Books for Africa, Invisible Children, and Merck.

Portland, Oregon Area

My day to day activity was running large document copies on Océ and Xerox machines. This involved unwrapping and sometimes unbinding large sets of plans. In some cases, I was required to organize old stacks of plans that were out of order or of varying sizes. I scanned in sets when needed, and other times manually feed documents in to a scanner to print the sets. Most sets were either staple or screw bound.Once a month, I would be required to move a skid of paper cores from a parked van to the back of the shop. I was constantly loading and unloading cores from the machines, most of them weighing 30 lbs. or more.

Portland, Oregon Area

I took inbound calls from Nextel customers regarding their phone issues and questions, averaging anywhere from 50 to 70 calls per day. I primarily used a CSM program to give customers account information and process payments. In some cases, I had to explain and send the customer payment records when their account had become past due.

Mishawaka, Indiana, United States

Over the course of my time at Meijer; I pushed carts, bagged groceries, cleaned bathrooms and breakrooms, emptied garbage, ran registers and U-Scan machines, and checked the price accuracy of all stocked items. I frequently had to help customers find items and sometimes help them load their vehicles.