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Hezborn Ochola Email & Phone Number
Grant Accountant
at
HOPE International
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Grant Accountant
Location
Nairobi County, Kenya, Kenya
Company size
Who is Hezborn Ochola? Overview
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Quick answer
Hezborn Ochola is listed as Grant Accountant at HOPE International, a company with 693 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Hezborn Ochola.
Hezborn Ochola previously worked as Customer Registration (KYC) and Quality Assurance Manager- d.light Africa at D.Light and Assistant Call Center Manager at D.Light. Hezborn Ochola holds Bachelor Of Commerce - Bcom, Finance, General from Kibabii University.
Company email context
Email format at HOPE International
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HOPE International
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Profile bio
About Hezborn Ochola
Hezborn Ochola is a Grant Accountant at HOPE International.
Current workplace
Hezborn Ochola's current company
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Hope International
8 roles
Hezborn Ochola work experience
A career timeline built from the work history available for this profile.
Customer Registration (Kyc) And Quality Assurance Manager- D.Light Africa
CurrentManaging Know your Customer (Customer Onboarding) Process and Quality Assurance management across d.Light Africa.
Jun 2023 - Present
Assistant Call Center Manager
I have in-depth experience in call center operations Ranging From1. Operations Management2. KPI Tracking3. Customer experience management.4. Team Management and KPI Tracking5.Team motivation through rewards and recognition.6. Call center cost analysis and management.7. Attrition Management.8. Outsourced relationship management.I have been able to drive.
Oct 2021 - Jun 2023
Key Account Manager
As the account manager managing Silver-Dean staff seconded to d.light, I am in-charge of the followingduties.DUTIESa. Call center attrition managementb. Driving collections through availing qualified staff and supervisors.c. Drive call center inbound efficiency through supervisors.d. Drive Regional Compliance efficiency.e. Human resource planning.
Dec 2019 - Oct 2021
Customer Experience Supervisor
During mytenure as senior supervisor and assistant account manager at dlight solar, I was able toperform the following duties efficiently that led to my promotion as the account manager.a. Attendance Managementb. Inbound Operations Managementc. Call center efficiency planningd. Team Managemente. Disciplinary management.f. Call Center KPI monitoring and.
Sep 2019 - Dec 2019
Team Manager
As a Team manager I gained immense knowledge and skills in management of operations raging froma. Planning collections dialingb. Collections Forecasting.c. Reportingd. Queue Management and adherence.e. Agent management and performance improvement.7f. Performance appraisals and management
Apr 2019 - Sep 2019
Call Center Representative
- Call CenterAgent
- Customer Service-Jumia Kenya Campaign
- Tala Kenya- Debt Collection
- Customerservice- D-Light inbound
- Delinquency-Collection D.light Kenya.
- D.light Kenya-Customer Registration and onboarding.➢ As an agent, I gained wide training and experience in soft skills and knowledge in customermanagement and driving customer satisfaction within the set Key.
Jan 2019 - Apr 2019
Office Support Assistant
- Front office management
- Record management and timely submission of reports
- Data entry
- Office administrationpeople management.
Jan 2016 - Nov 2018
Team & coworkers
Colleagues at HOPE International
Other employees you can reach at hopeinternational.org. View company contacts for 693 employees →
SG
Stacie Goodsell
Colleague at Hope InternationalLivingston, New Jersey, United States, United States
View →
AC
Asford Chilunga, Fmva®
Colleague at Hope InternationalLilongwe, Central Region, Malawi, Malawi, Malawi
View →
MT
Marcos Travassos
Colleague at Hope InternationalSão Paulo, São Paulo, Brazil, Brazil
View →
DM
Delphin Mungenu Mutondo
Colleague at Hope InternationalDemocratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
SM
Soyome Moya
Colleague at Hope InternationalGreater Minneapolis-St. Paul Area, United States
View →
JA
Joan Adhiambo
Colleague at Hope InternationalNairobi, Nairobi County, Kenya, Kenya
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AB
Abrokwa Bismark
Colleague at Hope InternationalAccra, Greater Accra Region, Ghana, Ghana
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HM
Hallie Miller
Colleague at Hope InternationalSalt Lake City, Utah, United States, United States
View →
JM
Jacqueline Matekenya
Colleague at Hope InternationalZimbabwe, Zimbabwe
View →
MC
Meka Cleveland
Colleague at Hope InternationalDecatur, Mississippi, United States, United States
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Stacie Goodsell
Colleague at Hope InternationalLivingston, New Jersey, United States, United States
View →
AC
Asford Chilunga, Fmva®
Colleague at Hope InternationalLilongwe, Central Region, Malawi, Malawi, Malawi
View →
MT
Marcos Travassos
Colleague at Hope InternationalSão Paulo, São Paulo, Brazil, Brazil
View →
DM
Delphin Mungenu Mutondo
Colleague at Hope InternationalDemocratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
SM
Soyome Moya
Colleague at Hope InternationalGreater Minneapolis-St. Paul Area, United States
View →
JA
Joan Adhiambo
Colleague at Hope InternationalNairobi, Nairobi County, Kenya, Kenya
View →
AB
Abrokwa Bismark
Colleague at Hope InternationalAccra, Greater Accra Region, Ghana, Ghana
View →
HM
Hallie Miller
Colleague at Hope InternationalSalt Lake City, Utah, United States, United States
View →
JM
Jacqueline Matekenya
Colleague at Hope InternationalZimbabwe, Zimbabwe
View →
MC
Meka Cleveland
Colleague at Hope InternationalDecatur, Mississippi, United States, United States
View →
1 education record
Hezborn Ochola education
-
Kibabii University
FAQ
Frequently asked questions about Hezborn Ochola
Quick answers generated from the profile data available on this page.
What company does Hezborn Ochola work for?
Hezborn Ochola works for HOPE International.
What is Hezborn Ochola's role at HOPE International?
Hezborn Ochola is listed as Grant Accountant at HOPE International.
Where is Hezborn Ochola based?
Hezborn Ochola is based in Nairobi County, Kenya, Kenya while working with HOPE International.
What companies has Hezborn Ochola worked for?
Hezborn Ochola has worked for Hope International, D.Light, Cci Kenya, and Kibabii University.
Who are Hezborn Ochola's colleagues at HOPE International?
Hezborn Ochola's colleagues at HOPE International include Stacie Goodsell, Asford Chilunga, Fmva®, Marcos Travassos, Delphin Mungenu Mutondo, and Soyome Moya.
How can I contact Hezborn Ochola?
You can use AeroLeads to view verified contact signals for Hezborn Ochola at HOPE International, including work email, phone, and LinkedIn data when available.
What schools did Hezborn Ochola attend?
Hezborn Ochola holds Bachelor Of Commerce - Bcom, Finance, General from Kibabii University.
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