Hezekiah Go Email & Phone Number

• Worked directly with customers to document and validate their business requirements and map them to NetSuite functionality; this often leads to customization of their NetSuite application which are also overseen and.
• Provided customers with as-needed consulting and general assistance and be a 'go-to' resource for specific technical areas.
• Specialized in re-engineering of customer’s in-house scripts for the purpose of adding new features and functionalities to it, as well as resolving performance issues in accordance to NetSuite performance standards and.
• Day-to-day duties included: requirement gathering, solution design, delivery effort estimation, actual solution development, solution delivery, validation (testing), technical documentation writing, internal and.

NCR - National Capital Region, Philippines

• Product Knowledge (SuiteCloud):
• SuiteScript 1.0 & 2.0 (Client, User Event, Scheduled, Map/Reduce, Suitelet, RESTlet, and Workflow Action)
• SuiteTalk (Web Services)
• SuiteAnalytics Connect (ODBC and/or JDBC)
• Single Sign-On (SAML SSO, SuiteSignOn)
• SuiteCloud Development FrameworkTasks:

Philippines

• Acted as primary support and provided technical assistance to in house EDI systems and subsystems.
• Provided operational monitoring, administration support and error resolution involving data, translation and/or communication problems, to ensure proper execution of all EDI transactions.
• Communicated with internal and external parties, including business partners, to cater to EDI related concerns, inquiries and issues with an appropriate response time and resolution based on the established SLA.
• Generated statistical reports of EDI transactions through database extraction for information collection, data analysis and application health checks.
• Developed efficient solutions and process improvements to ensure permanent resolution of encountered issues and enhance current EDI operations.
• Performed requirement review and analysis to ensure conformity of EDI set-ups to the defined implementation guidelines and design specifications agreed upon by the company and business partners.

Philippines

• Performed software testing on several projects including business apps, web-based games and mobile games.
• Provided updates on test cases based on the project's user stories.
• Documented reports regarding the status of known and newly found issues.
• Directly reported high severity issues to programmers and requested fast fixes in order provide satisfaction for the client.