Hugo Gonçalves Email & Phone Number

Lisboa, Portugal

Leading a specialized team of sales and pre-sales consultants for Microsoft Technologies, in particularry in the Business Applications space: Dynamics 365 CRM, Power Platform, Azure, AI, Microsoft Copilot. Engaging with C-levels executives to envision the future with Microsoft Technologies and the transformation impact in their business. Focused on Customer Experience and Operational Excellence.Main Activities and responsibilities: • Identify Business Opportunities in Enterprise and Corporate Segments. • Working closed with Customer teams from Sales, Marketing, Customer Service and IT to envisioning and build future solutions. • Be a business translator to technologies solutions to achieve business outcomes. • Lead Customer DEMOS, Presentations, Envisioning Workshops to C-levels in cross-industries and cross departments (Sales, Marketing, Customer Service, Field Service, HR, Finance). • Reply to RFPs, build solutions, estimate effort, and create proposals. • Leading complex negotiation processes • Manage Microsoft Partnership with Technology Experts • Plan and monitor GTM Strategies

Lisboa E Região, Portugal

Leading a Marketing and Inside Sales Team with a growth mindset to create marketing awareness and trust about companies’ specialization and portfolio. Focused on Microsoft Technologies and reaching out to C-levels Executives.Main Activities and responsibilities: • Act as a Sales and Marketing Strategist to design and implement GTM strategies aligned with business targets. • Research market to identify new opportunities. • Lead officer in all Marketing and Communications activities and act as an advisor and point of contact, to provide high-quality advice in portfolio design and growth. • Build strong value proposition to attract potential customers in delighted customers. • Define Business Offers, Markets and G2M Strategies around company practices and team experience. • Working with the different Business Units to design the best sales tactics to achieve the best results. • Define Sales Performance Metrics, Team KPIs and Reporting.

Lisboa E Região, Portugal

Build from scratch a new Inside Sales team focusing on digital sales to position companies’ portfolio and identify sales opportunities. Focused on new business and getting new customers. Brand awareness and new customers for the Dynamics 365 CRM technology. Main Activities and responsibilities: • Developing a new sales approach in the organization • Define Business Offers, Markets and G2M Strategies around company practices and experience of the team • Building, Training, and Coaching Inside Sales Team to deliver the best results with energy and commitment • Engage with Potential Customer through Empathy, Vision and Plan to Transformation • Identify and close sales deals • Define Sales Performance Metrics, Team KPIs and Reporting

Lisbon Area, Portugal

Supporting sales process for national and international market with focused in Microsoft Technologies, in particularly Dynamics 365 CRM.Main Activities and responsibilities: • Promoting and Develop a Customer Centric Culture in Customer Organizations • Thinking with businesses new approaches and process to engage with customers • Design CRM solutions that accomplish the businesses vision • Working with Marketers and Sales to be more productive and achieve better results • Thinking and develop new products and offers to delight the market • Develop Partnerships with local business partners to accelerate the CRM adoption to convert potential customers in delighted customers

Lisbon Area, Portugal

Act as a Project Manager for the launch of the Competence Center in Viseu, a specialized Competence Center in Dynamics 365 CRM technology. Main Activities and responsibilities: • Promote Partnerships with Microsoft Dynamics Partners from all Europe. • Help Microsoft Dynamics CRM partners to be more successful in delivering their projects to end customers. • Business owner for the growth and development of the Microsoft Partnership. • Drive and Develop new Opportunities for the Solutions Business with focus on Dynamics CRM and Dynamics Marketing. • Business owner for the Training Projects in Microsoft Technologies.

Lisboa E Região, Portugal

Recognition by Microsoft to work with customers to define strategies of Customer Engagement and Customer Experience through Digital Disruption and Digital Transformation.Focused on Sales Effectiveness, Marketing Smarter and Intelligent Customer Service in companies that aim to transform the Customer Journey in the Buying process through CRM technologies.

Lisboa

Business owner responsible for the growth and development of the Microsoft Partner Network ecosystem. The mission is to:- Drive Microsoft revenue and Customer Partner Experience (CPE) through the continued growth of a loyal and profitable partner ecosystem.- Lead program strategy development.- Deliver relevant, compelling online partner experiences and the opportunity for partners to connect with one another and build community.- Effectively leverage partner communication channels.- Focus on long-term capacity planning.

As a Partner Capability Development Manager (PCDM) I have the responsibility to provide partner capability development leadership within Microsoft Portugal Subsidiary through annual planning, execution and measuring market impact of readiness/training activities for all partner types and segments. I have 5 key areas of responsibility:- Lead the subsidiary Partner Capability Development Planning process; - Implement an ongoing, holistic approach to planning and training execution to close skill gaps by targeting partner types with relevant courses, select vendors and internal resources, set goals and manage training results.- Build executive partner relationships, understanding the partner business models, participating in partner advisory boards. - Lead change in the organization by building awareness among key stakeholders of partner capability development offerings and processes.- Provide program management expertise and leverage insights from Measurement & Analytics reporting, including skills compete, to continuously optimize approach to execution.

Postgraduate, Hr Management

Academic, Hospitality And Tourism Management