Heather Fields Email & Phone Number

Canada

Helping an innovative Generative AI startup do their part to combat the housing crisis by managing the creation & launch of new cutting-edge products with anchor enterprise customers, from Design Sprint to Production.

Consulting with several companies in the generative AI, coaching and fundraising spaces to provide product management and research support.

Waterloo, Ontario, Canada

Led product management activities for expanding online proctoring into the corporate market through integration with new LMS partners and focus on the unique needs of corporate learners. Worked with key customers like Google on product enhancements and feature definition. Led product initiatives for localization expansion, improved quality and streamlined.

Toronto, Canada Area

Reporting to the CEO on activities that help maximize efficiency, align all staff, remove barriers to success, and help the company support growth-stage, climate focused startups scale their businesses. Coordinate community outreach, organize executive coaching sessions, research, attain and maintain BCorp certification, and deliver onboarding programs.

Haliburton, Ontario

Led creation of the ARC website and established an online presence for the Centre through social media channels. Drove awareness of ARC’s programs and facilities in the community and online. Established processes for facility rentals and ad hoc programming. Co-ordinated workshops and facility rentals to help bring awareness to the Centre and drive.

Kitchener

Led product management activities in the newly formed Enterprise Business Unit, driving the vision and strategy for a new cloud-based SaaS product portfolio to address market opportunities in corporate learning. All responsibilities focused on achieving product-market fit with customers, including uncovering user needs, prototyping solutions that met those.

Waterloo, Ontario

Full lifecycle product management responsibilities, including profit & loss management, for theBlackBerry Internet Service (BIS) used by millions of customers and representing greater than$1B USD in revenues, and for the BES 10 Cloud mobile device managementsolution for companies large and small.

Waterloo, Ontario

Led a team of Requirements Managers, responsible for translating user needs into technical requirements. Agile Product Owner for a portfolio of desktop and mobile web products, including BlackBerry ID cloud-based identity management, BlackBerry Protect cloud-based remote mobile security, and other Internet properties and utilities for.

Waterloo, Ontario

Led a team of Requirements Managers, focused on defining and introducing new features and functionality for BlackBerry Internet Service (BIS) products and services.Researched, defined and successfully delivered a Web Administration Carrier Portal to enable leading Tier 1 wireless carriers around the world (T-Mobile, AT&T, Verizon, Bell, Rogers, O2.

Waterloo, Ontario

Collaborated with 100+ wireless carriers around the world to gather, analyze and translatemarket needs into actionable requirements used to build the BlackBerry Internet Service (BIS),while introducing the Requirements Manager role, responsibilities, and supporting processes.

Markham, Ontario

Led the gathering and analysis of requirements, managed development resources, andchampioned the development of a Web-based authoring tool used by insurance companies tocreate customized insurance policy documentation. Thereafter, supported marketing, sales andprofessional services as the subject matter expert in client engagements.

Toronto, Canada Area

Led a team of Business Analysts, QA Testers, and Documentation teams in the successfulintroduction of a web-based business processing system for large and mid-side Property andCasual insurance customers on time, budget and in high quality.

Toronto, Canada Area

Collaborated directly with strategic customers (Bank of America, Citibank, NRI) to gatherrequirements, capture existing workflows, create technical documentation, and delivercustomized mobile banking software on Palm OS devices.

Mississauga, Ontario

Led the gathering and analysis of requirements with the customer (Purolator) and partner (ONYX) to automate the process to scan Purolator bills of lading using Optical Character Recognition software, providing time and cost savings.

Toronto, Canada Area

Member of a strategic business team responsible for creating and analyzing requirements,defining and executing manual test plans, documenting and delivering end user training of largescale commercial insurance policy systems.