Hilary Hatch Copeland is a Senior Instructional Design Manager at Empowertheuser (Etu). She possess expertise in instructional design, customer service, leadership, editing, management and 20 more skills. She is proficient in French. Colleagues describe her as "I have had the privilege to work with Hilary in the past at The Regis Company and presently at ETU. Hilary consistently plays a pivotal role in designing and delivering on complex projects, fostering strong client relationships, and seamlessly translating her vision into executable plans. She is exceptionally reliable and consistently comes prepared for every task. Hilary excels in mentoring instructional designers, bringing a wealth of expertise and a hands-on approach to guide and… Show more" and "Hilary was my editor at IBM for more than 2 years. She is not just an excellent editor; she is also warm, friendly and professional. In short, she is a pleasure to work with. Her attention to detail is unparalleled, and her knowledge of style standards is near-encyclopedic. When working with her on IBM content, I was always amazed by her uncanny ability to stay up-to-date on a wide range of constantly changing corporate directives. But it wasn’t just standards and directives; she was… Show more"