Heather H. Email & Phone Number

Bellport, New York, United States

Setauket, Ny

Reference Desk:>Responsible for identifying and interpreting user needs as well as reference requests fielded and answered>Maintained familiarity with the collection to better provide reader advisory>Explains basic library functions, services, and resources to the public>Training the public on current library technology not limited to Libby, Hoopla, and present database usage>Opening and Closing the library as shift requires>ILL requests for Patrons using SCLS and SierraProgramming:>Created, implemented, and ran the first 3D design and print program for teens>Planned and help run the first Dungeons and Dragons program for teensCollection Development:Librarian primarily responsible for the Test Book Section of Emma S. Clark Memorial Library

Central Islip, Ny

Previous: OER Committee MemberCurrent: Reference Round Table Committee MemberReference Desk: ● Reference Questions● Reader’s Advisory ● Advanced Research Assistance for students and professors● Virtual Reference ChatInformation Literacy/ Library Orientations: ● Planning and implementing of information literacy sessions and database usage ranging from one on one sessions to classroom sessions, training in and identifying of electronic resources, including but not limited to databases, electronic journals, and e-books for consideration● Planning and implementing Library Orientations detailing services and resources available within the library and the community● Maintain awareness of emerging issues, trends, standards, and technologies in the management of librarianship● Creation and upkeep of brochures, pamphlets, and bookmarks for information literacy ● Editing of student papers for grammar and APA style Makerspace Specialist:● 3D Printing and Elementary Design● Project lead on 3D printing and design for Speech Pathology Classes● Responsible for Makerbot Replicator Plus, Makerbot Replicator 5th generation, and Ultimaker 3 extended machine upkeep, troubleshooting, and repairTechnology:● Coached students, faculty and staff in the use of electronic, print and internet resources. ● Troubleshoot technical problems with library computers and other technology. ● LibGuides● Zoom meetings● Adobe Suite● Assisted in editing and upkeep of LibGuides Circulation Desk Duties: ● Checking in and out of materials ● Collection of and notification of patron fines● Answered patrons’ questions at the circulation desk● Re-shelved books to maintain a neat library

As the sole librarian on duty during most shifts, I was responsible for every aspect of running the library including but not limited to: Management Duties: ● Training and overseeing work studies and part-time library assistant on a daily basis ● Responsible for making sure all library tasks are completed on schedule ● Key holder responsible for opening and closing of the library ● Compiled all circulation statistics and drafted reports each month Reference Desk:● Responsible for identifying and interpreting user needs as well as reference and requests fielded and answered● Maintained familiarity with the collection in order to better provide reader’s advisory● Explains basic library functions, services and resources to the student body Information Literacy:● Support of the overall school curricula● Collaborative planning and teaching● Promotion of reading and literacy● Information literacy instruction,● Access to a diverse and appropriate school library collectionRelocation / Collection Management Skills:Assisted in the relocation of the Bethpage Campus Library in an internal move which included:● Weeding the collection to be 45% the original size● Estimating the number of boxes and shelves needed to house the collection in the new location ● Removal of catalog listings from EOS Web● Boxing and labeling the collection for relocation ● Re-Shelving the collection in proper Library of Congress order

Bohemia, Ny

*Creation of all physical catalogs including: layout, design, upkeep, error checking, and descriptions.* Design and create physical catalogs for the corporation including but not limited to layout, data entry, photography and fact checking.*Responsible for the research, information gathering and data entry of application charts for company products in company’s specialized MS Access Database*Assists in creation of new product information in the company’s MS Access Database*In charge of all photography of company products for website and catalog*Creates verbiage and layout for company sell sheets, information guides, and catalog inserts

Port Jefferson Ny

*Responsible for all technology attainment, upkeep and trouble shooting*Created company website and blog site and maintained companies internet presence and advertising campaign*Researched and implemented all security protocols and data recovery systems*Head of Marketing & Communications. Spearheaded transition from Tabletop Locating Service and antique shop to vintage and new jewelry clothing accessories and gift shop.Vintage Jewelry, Clothing and Handbag locating Service. Responsible for:*Rebranding*Reimaging*Design, Creation and Upkeep of New Logo, Website, and Marketing Campaigns*Redesigned and updated the brick and mortar store’s layout for ADA compliance*Hiring and Scheduling of all personnel for Brick and Mortar store.*Discovering new product lines for Brick and Mortar Store.

Office:• Calendar management for five (5) complicated calendars• Primary Liaison to all clientele• Responsible for all inter office communication • Created and implemented a company archive of information and filing system to increase productivity• Responsible for all appointment booking, conference coordinating, and general hospitality • Chief Bookkeeper: Accounts receivable and invoicing using MS Excel, Quickbooks and Quicken, Accounts payable not limited to expense accounts, company credit cards and budget planningBroker-Dealer:• Organized, created and maintained all information for FINRA’s Broker- Dealer Application• Researched, interviewed and helped hire all necessary support companies and staff for this endeavor, not limited to FINOP & Company back up systemsIT Department:• Responsible for all technology attainment, upkeep and trouble shooting• Created company website and blog site and maintained companies internet presence and advertising campaign• Researched and implemented all security protocols and data recovery systemsMarketing: Designed Epsilon’s business card, and letter head Designed and implemented stock company presentations and form lettersTravel & Planning:• Organized extensive travel for the Senior Managing Directors and Associates including: Hotels, Rental Cars, Meals, Client meetings and entertainment.

Office:• Primary liaison to all clients• Complicated calendar management• Chief accountant: Responsible for all accounts payable, accounts receivable and invoicing using MS Excel and Quickbooks • Responsible for all inter office and external e-mails using MS Outlook Sales Support:• Created and implemented new customer service procedures and databases in MS Access. This resulted in increased customer satisfaction and allowed the follow up of our customer base to be easily achieved. The results were a direct increase in repeat customers and revival of dead accounts.• Facilitate opening of company store, increasing sales and creating a new client base, as well as creating a foundation for direct input from consumers to the designers of the company’s products• In charge of presentation creation in MS power point for all client meetings, as well as all fiscal reports in MS Word & MS ExcelPublic Relations• Designed and implemented all sales campaigns since 2004, including complete revamping of company catalogue in 2008, increasing new client inquiries by 5% using Adobe Photoshop and Adobe Illustrator.• Wrote and distributed all company press releases to industry magazines and main stream media.• Responsible for complex press release calendarTravel & Planning:• Organized extensive international and domestic travel including: Hotels, Rental Cars, Meals, Client meetings and entertainment.• Assisted in all planning aspects of at least six primary national and two international trade shows a year, responsibilities included booking of booth area, planning and use of budget for travel and booth furnishings, event planning for client entertainment and business dinners.

Managed company boutique, including ordering, pricing, sales, specials, opening, closing, displays and buying new itemsCreated company website with Adobe Dreamweaver and managed on-line storeIn charge of the company inventory, sales, shipping department, expenses and AP/ AR using MS AccessHead of all advertising for the store including: print ads, press releases, magazine articles and store signs; increased store sales by 11%

Master'S Degree, Library And Information Science, 3.880

Bachelor, Humanities

Activities and Societies: Gold Key Honors Society Librarian at the Sci-Fi Library

A.A., Communications