Head-Transport and Core Quality

• Analysis & Strategy for Core Operations, Deployment & monitoring KPIs/ performance improvement• Designing Guidelines for Achieving Operational Excellence• Identifying Process Gaps and implementing Change Management• Improving performance by devising Data driven Business Decisions• Initiatives & Effective measures for reducing key cost heads of Annual Operating Plan• Driving Automation for improving overall productivity• Implementing Risk Management framework for smooth operations with stringent controls to mitigate risks• Adept in working with Multi-Vendor Operations and Deployment.• Executed various strategic programs to improve Security posture of Airtel ( ISMS/BCMS, VA, DoT)• Project Management for deployment for domain – VoLTE, Cloud, PACO, MPBN, RAN, OSS etc.• Excellent cross domain Operations handling of VoLTE, Packet Core, CS Core, MPBN,RAN, OSS.• Stupendous communication skills, honed with the ability to liaise with all the levels of management.• Experience in Multiple Operator merger project. Adept in FCAPS and Automation, • Process management and development for Operations Excellence.

• Analysis & Strategy for Core Operations, Deployment & monitoring KPIs/ performance improvement• Designing Guidelines for Achieving Operational Excellence• Identifying Process Gaps and implementing Change Management• Improving performance by devising Data driven Business Decisions• Initiatives & Effective measures for reducing key cost heads of Annual Operating Plan• Driving Automation for improving overall productivity• Implementing Risk Management framework for smooth operations with stringent controls to mitigate risks

• Designing and implementing Guidelines for Achieving Operational Excellence• Implementing Risk Management framework for smooth operations with stringent controls to mitigate risks• Analysis & Strategy for Operational excellence & monitoring KPIs/ performance improvement.• Governance of Change management for error free CR execution.• Working with OEMs and finalizing new release, Upgrades, Features with rollout plan. • Operation and performance of IMS core nodes and interworking with CS core and PACO network• Manage relationship with MS partners towards improving Network performance • Plugging Revenue leakages in coordination with RA teams.• Initiatives & Effective measures for reducing key cost heads of Annual Operating Plan.• Driving Automation for improving overall productivity.

• Network Planning & Dimensioning as per forecast and AOP• Correct Execution of Allocated Network CAPEX & OPEX• Ensuring 100% Network Availability with constant engagement to Improve Network KPIs• Cross-Functional support for Sales/ Marketing/ Customer Care/ Finance for feasibility and Smooth Launch of New Services/ Devices/ Plans• Development & governance of Vendors/ OEMs for Services/ Devices• Mentoring & Supporting local OPs Team in handling issues/ troubleshooting on day-to-day basis• Hardware & Software Expansions such as cabinet/unit Expansions, Software Upgrades & Retrofits• Trace Analysis & Resolution of problems based on SS7- CAMEL, INAP, TCAP & SCCP protocols

• Taking care of Operations for TATA DOCOMO Bihar and Jharkhand Circle.• Handling Switch team for Operation and management of telecom infrastructure based on ZTE equipment for TATA DOCOMO, Bihar and Jharkhand Circle.• Responsible for All the NSS KPIs(ASR,SCR,CCR etc.)• Managing a team of 12 Engineers for proper functioning of all NSS NEs (MSS,MGW,CG,LI) • Planning and managing the network in order to attain optimization.• Planning for New MSS/MGW requirement along with Enhancement of capacity with required cards.• Responsible for the definition and modification of B-Number Analysis Table, Route parameters, New VAS Services, Digit routing , Short Code Routing, SMS routing etc.• New Feature implementations.• Responsible for analyzing Network Performance Reports and optimize accordingly.• Customer Interface for any Switch related KPI/New implementation/Expansion.• ICR Implementation both outroaming and inroaming with Aircel.• Regular Meetings with Customer for new services/KPI achievements/Upcoming Plan• Troubleshooting for network congestion, low ASR, PSR,SCR, MOU etc. • Customer Complaints.• TRAI & TERM Cell Report Preparation and submission along with auditing for the same.• Analysis of Complaints trends.

• Configuration Management of 15 Circles of Bharti Airtel Limited & Zain, Nigeria.

• Looking into O&M of 5 MSC,2 HLR, 9 MSS & 24 MGWs• Immensely involved during commissioning & Installation of 7 MSS & 19 MGWs.• BSC/SDP Migration, Ater addition, Optimization of Ater by pool changing, POI Creation.• Defining and changing of all type of Switch related data like Digit Analysis Table, Route Parameters, GT, IMSI, and Measurement definition.• Addition/Deletion of cards/cartridges/Computer Units etc. as and when required. • Optimization of load on Different Computer Units to balance system load and reduce Clear Codes.• Changing Hard disc of CHU/STU in case of problem.• Change Deliveries implementation activities in all MSC/MSS/MGW.• Looking into Emergencies/Electra related to MSS/MGW/MSC.• Defining and Analysis of different types of Traffic reports based on different routes, Service Quality and CGR Utilization on daily and hourly basis. • Troubleshooting for network congestion, low ASR, PSR, Customer Complaint.• Taking system backup dumps on optical disc.

• Working as Network Maintenance Team taking care of SDH Equipments & 350 kms of NLD OFC Backbone. • Rated excellent contributor towards improvement in Corporate Goal.• Awarded Winner of SIX SIGMA YELLOW BELT PROJECT THROUGHOUT EASTERN REGION.• Major contribution towards setting up of new ring of 2200km on DWDM & STM 64 with ALCATEL 1660.• Reduced OFC cut in 350Kms from 6/Months to 2/3 Months by successful implementation of an indigenous Six Sigma Project developed by self.• Reduced Project completion time from 30 days to 18 Days by Streamlining Processes.• Reduction in SDH Equipments faults by successful deployment of BEST Practices Replication through out Patna Territory.