Hidehiro Nagase
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Hidehiro Nagase Email & Phone Number

Senior Customer Success Exectuive at Infor
Location: Kanagawa-Ku, Kanagawa, Japan 3 work roles 1 school
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Current company
Infor
Role
Senior Customer Success Exectuive
Location
Kanagawa-Ku, Kanagawa, Japan
Company size
21955 employees

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Hidehiro Nagase is listed as Senior Customer Success Exectuive at Infor, a with 21955 employees, based in Kanagawa-Ku, Kanagawa, Japan. AeroLeads shows a matched LinkedIn profile for Hidehiro Nagase.

Hidehiro Nagase previously worked as カスタマーサクセスマネージャー at Ivanti and カスタマーサクセスマネージャー at Refinitiv. Hidehiro Nagase holds 学士, Law from 成城大学.

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Infor

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About Hidehiro Nagase

Career Summary Customer Success Manager for enterprise clients for 10+ years in the foreign vendor who is providing software and data feed products SaaS and local basis. For 8 years’ experience as a business consultant cum paralegal. As a analytical tools trainer and Portal marketing for a year in the leading global investment bank. Ex-derivatives senior dealer with 8+ years of experience in the leading foreign financial institutions in Japan.Strengths in:Financial Attained sharp insights in the money market products. Particular strength is in derivativeKnowledge tradings such as interest-rate options, etc.Consultative Successful business consultant who has demonstrated excellent comprehension skills in Support grasping clients’ business environment, directions and desires. Led number of venture enterprises to success.Rapport Able to establish trust and rapports with clients at any level. First class public speakingBuilding and interpersonal communication skills.

Current workplace

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Infor
Infor
Senior Customer Success Exectuive
Website
infor.com
Employees
21955
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3 roles

Hidehiro Nagase work experience

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Senior Customer Success Exectuive

Infor

カスタマーサクセスマネージャー

Ivanti

日本 東京都

Senior Customer Success Manager• Own the success and adoption of a defined group of strategic accounts. This will include responsibility for Renewal of account as well as identifying Upsell Opportunities.• Develop and execute customer success plans and tracking and reporting on key metrics for customer adoption and success.• Provide technical guidance and best practices on Ivanti products to your customers.• Assist customer with identifying and defining use cases for Ivanti Products.• Manage customers through initial launch of use cases on Ivanti platforms.• Serve as the Escalation point and manage the process to effectively address customer satisfaction and escalation of issues until resolved. This will include coordinating internal resources that interact with each customer.• Develop a trusted advisor relationship with customer and develop them into reference customers.• Ensure high customer satisfaction by surveying customers and making adjustments to increase customer satisfaction based on their feedback.

カスタマーサクセスマネージャー

Refinitiv
Feb 2009 - Nov 2023
Team & coworkers

Colleagues at Infor

Other employees you can reach at infor.com. View company contacts for 21955 employees →

SM Shivanath Maya Shivanath Maya Colleague at InforHyderabad, Telangana, India View → MT Mike Taylor Mike Taylor Colleague at InforGreater Colorado Springs Area, United States View → LJ Leo Jagielski Leo Jagielski Colleague at InforSanbornville, New Hampshire, United States View → KM Karen Mcintyre Karen Mcintyre Colleague at InforRockwall, Texas, United States View → JC James Carlo Mercado James Carlo Mercado Colleague at InforSanta Rosa City, Calabarzon, Philippines View → SN Sumanth Nama Sumanth Nama Colleague at InforBangalore Urban, Karnataka, India View → CN Carlos Nelson Carlos Nelson Colleague at InforWashingtonville, New York, United States View → RP Reena Patel, Cptd® Reena Patel, Cptd® Colleague at InforHouston, Texas, United States View → GK Gurudas Kulkarni Gurudas Kulkarni Colleague at InforHyderabad, Telangana, India View → GR Geethika Reddy Geethika Reddy Colleague at InforVijayawada, Andhra Pradesh, India View →
1 education record

Hidehiro Nagase education

FAQ

Frequently asked questions about Hidehiro Nagase

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What company does Hidehiro Nagase work for?

Hidehiro Nagase works for Infor.

What is Hidehiro Nagase's role at Infor?

Hidehiro Nagase is listed as Senior Customer Success Exectuive at Infor.

Where is Hidehiro Nagase based?

Hidehiro Nagase is based in Kanagawa-Ku, Kanagawa, Japan while working with Infor.

What companies has Hidehiro Nagase worked for?

Hidehiro Nagase has worked for Infor, Ivanti, and Refinitiv.

Who are Hidehiro Nagase's colleagues at Infor?

Hidehiro Nagase's colleagues at Infor include Shivanath Maya, Mike Taylor, Leo Jagielski, Karen Mcintyre, and James Carlo Mercado.

How can I contact Hidehiro Nagase?

You can use AeroLeads to view verified contact signals for Hidehiro Nagase at Infor, including work email, phone, and LinkedIn data when available.

What schools did Hidehiro Nagase attend?

Hidehiro Nagase holds 学士, Law from 成城大学.

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