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Mark Higginbottom is listed as Contractor for Cisco Systems supporting the Bank of America Retail Data Engineering Group at Insight Global, a with 8095 employees, based in Tracy, California, United States. AeroLeads shows a work email signal at insightglobal.net and a matched LinkedIn profile for Mark Higginbottom.
Mark Higginbottom previously worked as Contractor for Cisco Systems supporting the Bank of America Retail Engineering Group at Insight Global and Kaiser Permanente Infrastructure Program Network Engineer at Kaiser Permanente It. Mark Higginbottom holds Associate Electronic Technology Studies from Northern Virginia Community College.
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A communications professional with experience implementing advanced technologies to support customers in the global marketplace. I have proven skills at delivering results for hard driving professional organizations.* Supported critical services in complex customer environments* Collaborated with vendors to build strong strategic alliances and partnerships* Achieved corporate goals for cost management* Standardized functions to improve quality performance * Improve customer relationsSpecialties:A dependable worker who takes pride in his work, is willing to take new challenges, and strives to improve personal performance. I have a wealth of experience in many different work environments and am committed to supporting the customer’s needs.
Listed skills include Leadership And Business Experience, Working To Build Strong Relationships And Partnerships, Improving Quality Performance, Team Building And Leadership, and 25 others.
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Tracy, California
Contractor for Cisco Systems supporting the Bank of America Retail Engineering Group, providing engineering, installation, and third level support. Contributions:• Updating retail site infrastructures• Decommissioning sites for cost savings• Upgrading sites for video conferencing
Walnut Creek California
Working with Kaiser Permanente Network Infrastructure Program Passport ATM network retirement project. Our goal was to retire the Kaiser Permanente legacy ATM Nortel Passport backbone network by 2013. Converting video services and preparing voice gateways for interim legacy PBX voice over IP connectivity.Contributions:• Cost savings• Updating network equipment • Coordinating video and legacy voice services conversions • Applying quality of service configurations
San Francisco Ca
Insight Global Inc. Engineering Contractor, supporting the Kaiser Permanente Network Infrastructure Program Passport ATM network retirement project. I provided network consulting services to convert video services and preparing voice gateways for interim legacy PBX voice over IP connectivity. Creating change control and change documentation for Cisco WAN and LAN equipment to successfully implement the required network changes.Contributions:• Decommissioning legacy optical network• Updating and removing network equipment • Providing solutions for Video and Voice• Applying quality of service configurations
Supported large infrastructure projects on the Bank of America account to improve corporate profits, network service reliability levels, and cost savings initiatives were met. Contributions:• Upgrading Cisco hardware • Engineering Cisco hybrid voice conversions• Providing new solutions for legacy connections • Exceeding client service level requirements • Coordinating work with multiple departments • Implementing large infrastructure projects
Concord, California
Supported the Bank of America account providing infrastructure engineering solutions, network change coordination, and implementation support.Contributions:• Upgrading network hardware • Providing new networking solutions • Working closely business groups • Decommissioning Nortel Passport optical network
Lead engineer for Network Engineering Department in Concord, California that supported network upgrades for the core network. I provided equipment requirements, device configurations, and network documentation for Cisco networking products and Nortel Passport WAN switches.- Implemented a network redesign to optimize equipment and incorporate voice traffic for cost savings.- Replaced the legacy network to support requirements identified for corporate technological advancements.
Technology Manager responsible for the implementation of new infrastructure projects in the Concord Technology and San Francisco Data Centers. Managing equipment and services critical to the business. Contributions:• Installing equipment to complete data center projects• Received the excellence in service award.• Vendor relations
Woodbridge, Virginia
Field Engineer and Customer Service representative installing and supporting digital switching equipment.Contributions:• Installing and servicing data communications equipment• Lead field engineer for the Boston, Massachusetts regional office• Lead field engineer for the San Francisco, California regional office
Grmantown, Maryland
Field engineer installing Single Channel Burst Carrier and Single Channel Multiple Access base band equipment.Contributions:• Supported the GTE SpaceNet satellite network equipment• Supported the Federal Express Zap Mail initiative
Mclean, Virginia
Field Engineer and Bench Technician responsible for the component level repair of Western Unions mail gram terminals.Contributions:• Lead Bench Technician• Customer support representative
Other employees you can reach at insightglobal.net. View company contacts for 8095 employees →
Morgan Humphrey
Colleague at Insight GlobalAtlanta Metropolitan Area, United States
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Eliza Stooks
Colleague at Insight GlobalPhoenix, Arizona, United States
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Stephany Land
Colleague at Insight GlobalFayetteville, Tennessee, United States
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Erik Stordahl
Colleague at Insight GlobalPortland, Oregon, United States
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Shiva Kumar
Colleague at Insight GlobalHyderabad, Telangana, India
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Toby Hilliard
Colleague at Insight GlobalAtlanta, Georgia, United States
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Keegan Corley
Colleague at Insight GlobalAtlanta, Georgia, United States
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Veronica Barikian
Colleague at Insight GlobalGreater Philadelphia, United States
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Jasper Alino
Colleague at Insight GlobalPasadena, Maryland, United States
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Tatiana Geller
Colleague at Insight GlobalDallas, Texas, United States
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Activities and Societies: Electronic Lab and school social activities.Transferred from Old Dominion University to Northern Virginia.
Activities and Societies: Cross the Continental Divide through the Wind River pass in Wyoming.Team leadership, wilderness survival skills.
Activities and Societies: Soccer, Track, Science club
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Mark Higginbottom works for Insight Global.
Mark Higginbottom is listed as Contractor for Cisco Systems supporting the Bank of America Retail Data Engineering Group at Insight Global.
AeroLeads has found 1 work email signal at @insightglobal.net for Mark Higginbottom at Insight Global.
Mark Higginbottom is based in Tracy, California, United States while working with Insight Global.
Mark Higginbottom has worked for Insight Global, Kaiser Permanente It, Insight Global Inc., Hewlett Packard Enterprise, and Electronic Data Systems.
Mark Higginbottom's colleagues at Insight Global include Morgan Humphrey, Eliza Stooks, Stephany Land, Erik Stordahl, and Shiva Kumar.
You can use AeroLeads to view verified contact signals for Mark Higginbottom at Insight Global, including work email, phone, and LinkedIn data when available.
Mark Higginbottom holds Associate Electronic Technology Studies from Northern Virginia Community College.
Mark Higginbottom is listed with skills including Leadership And Business Experience, Working To Build Strong Relationships And Partnerships, Improving Quality Performance, Team Building And Leadership, Managing Vendor Relations, Excellent Communication Skills, Completing Assigned Tasks, and Efficient Computer Skills.
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