Managing the team responsible for Distribution Management Systems including the GE Power On system for manging the EQL HV network and other related applications and infrastructure.- Initiated a project for a major version upgrade of the GE systemManagement of Test Environments for DMS systems: -- Informal Review of existing issues against Test environment Management Maturity Model (TEM)- Formulated Plan to address deficient areas- Wrote Agile Stories for each of the objectives- Using Agile Kan Ban approach to provide incremental solutions- Operational support for the Mobile Switching project using YAMBAY- Operational Manager on Governance for the Unified DMS Project programme under the Digital Enterprise Building Blocks (DEBB'S) programme

Acted in the GM role during restructure of the Digital Office reporting directly to the CIO and subsequently CFO of Energy QLD. Oversight of the following teams comprising approximately 300 pax supporting EQL Digital need from End user computing through Networks, Security, Infratructure, Cloud Services, Retail applications, Distribution applications, Data Wharehousing, Contact Centres and OT Application and Infrastructure Support.- Executive level Leadership , Management & Decision making- C Level Reporting- Audit completions- Change Management-

Expanded on the Network Operations role to include the Security Operations team for EQL. - Cybersecurity focus for internal and cloud hosted services including Office 365,Azure,AWS - Planning and phase 1 implementation of complete Data Network Upgrade for EQL including Meraki WiFi system deployment - EQL Representative for Cyber security for Gold Coast Commonwealth games- Asset Management and upgrades

Leading an enthusiastic team of Engineers & technical officers to plan, build, operate & maintain the Voice, Video & Data Services (including contact centres) for ERGON ENERGY, ENERGEX and Energy QLD.-Leadership & Management of a distributed team- Working to SLA's and KPI's- Project initiation, Management and Operationalisation - Documentation- Reporting to C Level personnel- Carrier Management -Data , Voice, Video & Mobiles with Telstra, Optus, AAPT, Vocus, Nexium Telecommunications- Involvement in establishing Nexium Telecommunications and staff recruitment and NOC- Vendor Management - Cisco, f5, Checkpoint,Meraki,Data#3,NTT,NEC,Dimension Data,

Carrier Services Manager & System Software Test Manager- Responsible for managing Telco vendors and associated services - Telstra, AAPT-Preparation of Interconnect documentation for Carrier application-Management of SS7 interconnect testing with Cisco and Telstra-Managing Carrier Services ordering, Billing and performance.-Negotiating cost savings and rebates

Network Planning & Strategy-- ATM network analysis- WAN design- Private Voice Network Design- Contact Centre tender documentation

Development and support of systems supporting Network data management and capacity planning. -Software project management and testing.-SDLC-Management of User groups and upgrades. -Web based development and Citrix deployment.-Performance testing and improvement-Vendor Management

- GSM Network Planning & Tender- Long Distance Voice network Design- 5yr Network upgrade Tender documentation- WAN data network design

Management of Network product development, design and implementation including Project Management . Key projects included :-- SS7 signalling implementation- IN services (13, 1800 etc)- ISDN deployment- Contact centre system for 000 Emergency services