Nicholas Higgins Email & Phone Number

Saint Paul, Mn, Us

Bethesda, Md, Us

Dublin 2, Ie

• Advised PLM software selection process by developing proprietary scorecard that captured over 200 requirements and was used to assess vendors and make a final decision.• Coordinated participation of cross-functional SME stakeholders in multiple PLM solution design session and gathered over 100 functional requirements to author a configuration workbook that was utilized to implement a baseline PLM solution.• Lead PLM data migration workstream by gathering extraction requirements and coordinating mock loads with developers. Tracked technical statistics and reported to program leadership.

Dublin 2, Ie

• Developed manufactured item definition (MBOM) and model-based process planning proof of concepts in Dassault Systemes 3DX platform. Also included 3D work instruction and factory simulation solution analysis.• Collaborated with downstream stakeholders to defined requirements for integration with Apriso MES

Dublin 2, Ie

• Conducted PLM landscape assessment and developed a 5-year PLM business strategy roadmap that was adopted.• Designed and developed a product configuration management PLM enhancement (PTC Windchill) solution. Utilized Agile software development and testing methodologies to deliver solution on time and under budget.• Performed a current state application analysis in order to recommend a future-state engineering application landscape.

Dublin 2, Ie

• Designed technical implementation of a quality document control process and managed a small development team to deliver solution on time and under budget.• Managed testing activities with business stakeholders and completed UAT for an on-time production deployment.

Boston, Massachusetts, Us

Implemented a comprehensive design engineering process that accommodated over 5,000 end users.Facilitated design workshops that established new engineering change management processes across three major client business divisions.Mentored junior resources on product technology and client success techniques.Developed PLM software product enhancements as part of a global enterprise implementation program servicing over 50,000 end users.Lead small QA team in successfully closing out critical software issues ahead of schedule.Collaborated with R&D and client product owners to develop and incorporate requirements and enhancements into official product releases.

Boston, Massachusetts, Us

Developed expertise in PTC's PLM tool suite and consulting skills through the PTC Global Services Academy program.

Duluth, Mn, Us

Provided exceptional elbow-to-elbow support to both hospital nurses and physicians during the implementation of a new electronic health record system (Epic) in a professional health care setting.Assisted nurses and physicians in maintaining a high standard of patient care during system crossover while developing the ability to work under heavy pressure and maintain a calm and professional demeanor.Developed a comprehensive understanding of a new complex piece of software in less than 90 days.

Bba, Management Information Systems, Business/Information Technology

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