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Leigh Higgins is listed as Deputy Leader at Melton Borough Council, a company with 121 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at melton.gov.uk and a matched LinkedIn profile for Leigh Higgins.
Leigh Higgins previously worked as Director at Open Solutions Ltd and Project Manager at Opus Energy. Leigh Higgins holds Business Studies, Information Technology And Chemistry from King Edward Vii Upper School (Sixth Form).
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AeroLeads found 1 current-domain work email signal for Leigh Higgins. Compare company email patterns before reaching out.
Telephony and Contact Centre Professional.I have worked for over 15 years in the industry and built up a wide range of experience working with different technologies and locations.International business experience, managing many projects to a successful conclusion. I specialise in Project Management, Customer Experience, Telephony (Systems and Routing), IVR and Contract Negotiation.I strive to develop good long term relationships with my customers and suppliers in order to achieve our mutual goals.Self motivated I endeavour to be a real asset to any project or team I work with.Additionally I work with Companies and individuals on Legal aspects such as Employment, Contract and Consumer Law.I am currently working with Leicestershire County Councillors to improve the local Broadband for the rural area and promote the adoption of a full Veterans Charter for ex-Forces Personnel. These are projects close to my heart and I continue to actively work on these worthwhile causes.I was also Chairman of the community organisation The Twyford Jubilee Celebrations 2012 celebrating the heritage of the area and HM Queen Elizabeth II Diamond Jubilee culminating in a large public event attended by several hundred people raising thousands of pounds. We announced significant funding to local good causes and their "Jubilee" projects.I have worked with Connexions Leicestershire mentoring young people achieve their National Citizen Service Certificate.Specialties: - Network and Telephony: Telephony (Avaya, Nortel & Aspect) IVR and Payment Solutions, Voice Recording, CRM Solutions, Inbound Routing & Outbound Solutions.- Procurement: Contract Negoatiation and Procurement- Management: Project Management, BPR and Business Analysis- Employment & Legal Matters: Redundancy Process, Employment Law, Consumer Law, Contract Law, Ofcom Regulation.
Listed skills include Business Analysis, Contact Centers, Project Management, Management, and 20 others.
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Melton Mowbray
Deputy Leader of the CouncilChairman - Leisure, Sport and Culture Working Group at Melton Borough CouncilVice Chairman - Policy, Finance and AdministrationMember - Rural Economic and Environmental AffairsMember - Budget and Finance Working GroupSub Member - Planning and DevelopmentSub Member - Communities and Social Affairs
Experienced Contact Centre and Customer Experience professionals including Business Analysis & Project Management resources for your project.Aspect, Avaya, Nortel and Cisco Contact Centre Solutions.IVR, Customer Experience, Payment and Billing, Voice Recording, WFM and CRM Applications, Web Development and E-Commmerce.Open Solutions Ltd has a pool of.
Cambridge, United Kingdom
Review and recommend the Public SIP Strategy for the Addenbrookes site along with other telephony projects.
Milton Keynes, United Kingdom
Working with HRG to meet new EU Consumer Directives, coming into force in the summer, within a very tight deadline.Other projects include:- HMRC Tax and Duty - Customs Freight Simplified Procedures (CFSP)- Quality Audit and Importation- Several small projects
London, United Kingdom
The programme is focused on improving the customer experience, making it simple for LBG colleagues and reducing costs.Delivery of an Enterprise Verint i360 Workforce Management platform across several sites within the UK.Awarded with contract extensions.
London, United Kingdom
Looking at the Workforce Optimisation Strategy for a Major subsidary of Swiss Re covering several sites across the UK as part of the Operational Excellence programme.Awarded with 3 extensions.
Twyford, Leicestershire
One of Leicestershire's largest community projects which aims to Celebrate the Queen's Diamond Jubilee throughout 2012 culminating at the Jubilee Weekend on 2nd - 4th June for several hundred guests earning the title "the No.1 Place to be" by thisisLeicestershire.co.uk. This involves - Fundraising and sponsorship from local businesses.- Event Management.
Coventry, United Kingdom
Working on the migration from a Nortel to Avaya platform for 1300 personnel across three major sites.
Edinburgh, United Kingdom
Requirement Gathering and DocumentationCustomer Experience ImprovementDesign of Web Forms and Capture Customer DetailsTelephony, IVR and Web Contact Channels
Reviewing the Telephony Infrastructure of the wider organisation. This originally was a two month assignment of which I was extended to take on a wider remit.Design and Deliver the Telephony Strategy for Midland Heart for their needs today and over the next 3-5 years.The Strategy will incompass:- Telephony Platform recommendation- Roll out the telephony.
Telephony Transformation within the Arrears Improvement Programme
Other employees you can reach at melton.gov.uk. View company contacts for 121 employees →
Jo Lees
Colleague at Melton Borough CouncilMelton Mowbray, England, United Kingdom, United Kingdom
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Alison Freer
Colleague at Melton Borough CouncilLeicester, England, United Kingdom, United Kingdom
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Roberto Marraffino
Colleague at Melton Borough CouncilMelton Mowbray, England, United Kingdom, United Kingdom
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Nicola Butcher
Colleague at Melton Borough CouncilLeicester, England, United Kingdom, United Kingdom
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Chhaya P.
Colleague at Melton Borough CouncilMelton Mowbray, England, United Kingdom, United Kingdom
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Tom Paling
Colleague at Melton Borough CouncilArnold, England, United Kingdom, United Kingdom
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Diana Franklin
Colleague at Melton Borough CouncilLeicester, England, United Kingdom, United Kingdom
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Peter Carlill
Colleague at Melton Borough CouncilEngland, United Kingdom, United Kingdom
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MS
Mal Sheldon
Colleague at Melton Borough CouncilLeicester, England, United Kingdom, United Kingdom
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Charlotte Highcock
Colleague at Melton Borough CouncilGreater Leicester Area, United Kingdom
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Quick answers generated from the profile data available on this page.
Leigh Higgins works for Melton Borough Council.
Leigh Higgins is listed as Deputy Leader at Melton Borough Council.
AeroLeads has found 1 work email signal at @melton.gov.uk for Leigh Higgins at Melton Borough Council.
Leigh Higgins is based in United Kingdom, United Kingdom, United Kingdom while working with Melton Borough Council.
Leigh Higgins has worked for Melton Borough Council, Open Solutions Ltd, Opus Energy, Cambridge University Hospitals Nhs Foundation Trust, and Home Retail Group Plc.
Leigh Higgins's colleagues at Melton Borough Council include Jo Lees, Alison Freer, Roberto Marraffino, Nicola Butcher, and Chhaya P..
You can use AeroLeads to view verified contact signals for Leigh Higgins at Melton Borough Council, including work email, phone, and LinkedIn data when available.
Leigh Higgins holds Business Studies, Information Technology And Chemistry from King Edward Vii Upper School (Sixth Form).
Leigh Higgins is listed with skills including Business Analysis, Contact Centers, Project Management, Management, Stakeholder Management, Telephony, Strategy, and Telecommunications.
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