Hilbernon M. S. Neto Email & Phone Number

Rio De Janeiro, Rio De Janeiro, Brazil

Rio De Janeiro

MaxiTraining is a consultant firm that focus on Training & Development, Coaching, R&S and RH Outsourcing Services. Our mission is to provide the best possible service to our customers thru a collaborative consultant process. We are able to develop and to customize training programs for Industrial, Marketing, Retail and Franchising business segments. The firm is a result of more than 30 years of my professional experience in Human Resources and Marketing. Main customer are:a) Amsterdam Sauer Joalheiros, a 70 years old company with solid reputation in the gemstones and jewelry market, where we are providing the following consultant services: HR Training & Development, Recruiting & Selection, Benefits, HR Processes Review;b) Sindigás - Development of an institutional paper and project management crash training program.; presentation "Next Generation of Employees - How to Hire, Develop and Keep Them";c) AIGLP - Coaching and content development for internet and social media;d) Postos Forza - In partnership with Ability Consultoria, development of modular Leadership Management and motivational presentation;e) Cavallo Aços Especiais - Overall Management and Process Review consultancy services.

Rio De Janeiro, Brazil

Responsible for temporarily replacing the Executive Director. Coordinate daily activities of the association, including the realization of the 36th. Congress and the recruitment and selection of the new Executive Director

Rio De Janeiro, Rio De Janeiro, Brazil

Provide consultancy, content production and execute strategic plan actions.

Rio De Janeiro, Rio De Janeiro, Brazil

Rio De Janeiro Area, Brazil

Teaching Project Management, Marketing, Corporate Ethics and Social Medias for B.A and hospitality programs.

Rio De Janeiro Area, Brazil

Professor nos cursos de Administração de Empresas, Comunicação Social (P&P e Jornalismo) e Relações Internacionais

Rio De Janeiro Area, Brazil

Responsible for current online programs and courses, including:- Faculty coordination- Students support- Content implementation- Brazilian Regulatory Education Compliance- Blackboard MLS management

Coaching, Mentoring and Internet Content Development

Rio De Janeiro

Responsible for the re-organization of HR Development. Main achievements were Corporate Health Plane contract re-negotiation, a new Performance Management Program implementation and facilitation of a new Leadership Training for Supervisors

Rio De Janeiro, Brazil

Reporting to Corporate Headquarters in San Ramon, CA, I was responsible for all Training and Development activities related to Chevron Retail Business in Latin America. Target audience: a) Internal - Sales Force, New Business Acquisition Specialists and Property and Facility b) External - Retailers, Investor Trade Class, Customer Services Representatives (Pump Attendents and C-Store Cashiers)Geographic area scope: South America, Central America and CaribbeanMajor Languages: English, Spanish, Portuguese and FrenchRetail Outlets: 1,500 (gas stations and convenience stores)Number of Customer Service Representatives: 7,000 (approx.)

Rio De Janeiro, Brazil

Responsible for development, implementation and administration of retail marketing programs including: co-branded credit card, fuels quality control program, mystery shopper program, incentive and reward programs for sales force, retailers and c-store franchisees. Additionally to these activities, during three years I also was the project manager responsible for development and implementation of the Frota Estrela (an automatic fueling program for truck fleets).

Rio De Janeiro, Brazil

Responsible for development and management of C-Store (Star Mart) business in Brazil. Function embodied all activities related to c-store business such as: franchising management, category management, franchisees selection, development of operational standards, project investment analysis, non fuel revenues, franchisees training and store staff training. During this period I had opportunity to participate of the “Blue Star Mart Project”, been responsible for the implementation of the Brazilian pilot store at Recreio Service Station in Rio de Janeiro.

Rio De Janeiro, Brazil

Responsible for training & development, recruitment & selection, performance management programs, organizational development and trainee program. Also during this period I had opportunity to replace the HR Director along his absence.

Master'S Degree

Mba

Social Communication