Managed transaction database, consisting of all transactions from contract to closing, ensuring accuracy, compliance, and seamless communicationMeticulously reviewed confidential and highly time-sensitive documents, anticipating and resolving potential issues to ensure smooth and efficient transactionsProvided comprehensive support to top-level executives, optimizing their workflow through effective taskprioritization and calendar managementProficient in various software types and tools, quickly adapting to new technologies to enhance teamproductivityCollaborative team player, fostering strong relationships with clients and professionals, driving business growth and client satisfactionSuccessfully mentor agents and employees to affirm a knowledgeable and efficient team

Headed nutritional programs for chiropractic patients, overseen by chiropractorSupported office flow through customer service based in telephone and email communicationExamined and implemented nutritional recommendations under supervision of chiropractorManaged patient data and information, including sensitive health information and file organizationSupervised nutrition patient care for clinic through online software, including patient appointments, financial schedules over treatment period and treatment progression through daily and weekly check-insImproved and maintained health measures of individuals based on nutritional needs including but not limited to changes in weight, gastrointestinal health, and neuropathy symptoms

Lead and support team of three employees, including but not limited to shift schedules and changes with staff, employee training and handbook revisions, and monthly team meetingsCoordinate with medical providers and insurance carriers to improve patient careEngage and maintain office efficiency with supervisors, aiding in procedural and insurance changesManage and coordinate patient schedules in online portal, making sure all necessary paperwork andinformation for related insurance company has been completedOversee workers’ compensation claims, motor vehicle claims and health insurance claims to providequality medical service

Aided in office efficiency and organization for Facilities Development and Capital Budget department: Database management for clients and colleaguesDocument retrieval from the Washington State ArchivesCollaboration in order to improve and adapt database for greater accessibilityProject and drawing delivery in greater Bellingham area

Facilitated in office customer service and order:Categorized specific construction that were eligible for bidConsulted with clients and re-sellers regarding product information, shipment and delivery that was to be carried out by re-seller or myselfActive with QuickBooks and organization of company finances.

Maintained high quality of customer service to patrons by:Aiding in the selection of shoes for events as well as for personal useContributing to improve customer well-being via a positive environment, re-designing of store mission statementImplementing high standards for quality of care for every customer, ensuring consistent service