Hilda Rivera Email and Phone Number

Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness. Managed all aspects of the firm's legal administration and accounting. Oversaw assigned Labor Employment Arbitration, Mediation, Withdrawal Liability, Trustee Deadlock, Employment Law Disputes, Fact-finding, ERISA cases.•Prepared and scheduled case hearings between attorneys and Arbitrator, conference calls, video calls, emails, domestic and international travel arrangements, notice of hearings, records, letters, and scheduling. Calculated and allocated billings/cancellations/collections based on fee schedules and contractual agreements using QuickBooks software. Kept physical files and digitized records and exhibits organized for easy updating and retrieval.

As the Office Manager, I recruited, hired, trained, supervised, and assisted my staff of 10 travel agents. Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.•Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.•As an Agent, I provided travel services for personal and business travelers which included airline tickets, hotel, cruises, ground transportation, vacation, and tour packages.

Review, input, and balanced payroll time records for over 1,000+ Salary, Daily, Weekly, and Bi-weekly employees to verify the accuracy of the information for payroll processing functions.•Processed all employee profiles, new hires, pay increases, benefits, multi-state tax deductions,401K, union requirements, terminations, and journal entries.•Key person for processing all special payments, bonuses, commissions, and manual checks.

Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified exempt and non-exempt candidates in HumanResources.•Processed changes in payroll and distribution of checks for diversified employee duties and departments.•Performed several job duties within the hotel covering vacant positions including front desk, night audit clerk, hosting functions and meetings, guest service agent, and Assistant to General Manager.