Sales Representative
CurrentEvan-Moor Educational Publishers has been "Helping Children Learn" since 1979, publishing high-quality PreK-8th grade supplemental education resource materials for both teachers and parents. • Sales Representative responsible for increasing sales by working closely with Customer Service Dept. to insure incoming orders are fulfilled accurately and timely with little to no errors in fulfillment and shipping and managing wholesale customer relationships.• Major duties include selling… Show more Evan-Moor Educational Publishers has been "Helping Children Learn" since 1979, publishing high-quality PreK-8th grade supplemental education resource materials for both teachers and parents. • Sales Representative responsible for increasing sales by working closely with Customer Service Dept. to insure incoming orders are fulfilled accurately and timely with little to no errors in fulfillment and shipping and managing wholesale customer relationships.• Major duties include selling and supporting wholesale education retailers across the US and Canada with order and product info requests and processing of orders including upselling and cross selling existing accounts, renewing accounts, new account identification and development and providing superior customer service and support. Interact daily with customer service team, sales managers, marketing, customer service, accounting and fulfillment and product development departments. Key areas of Responsibility:• Build and Maintain customer relationships to meet and exceed sales and profitability goals.• Conduct professional and informative sales presentations via online web conferencing.• Consistently update accounts on product knowledge and provide market intelligence to identify product improvement areas.• Ensure accurate and complete information is captured in customer relationship management system (Salesforce.com).• Attend industry conferences to present new products, network and enhance industry expertise.• Participate with new product development to meet needs of changing client base. • Work closely with Customer Service Dept. to insure incoming orders are fulfilled accurately and timely with little to no errors in fulfillment and shipping.• Be an advocate for Education Retail Wholesale Customers to optimize customer satisfaction and retain accounts. • Travel 4 times annually for trade shows and top client market visits. Show less
