Mikayla Randolph Email and Phone Number
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Resourceful professional with 17+ years of diverse experience in administrative, customer service, sales, and management. Known for meticulous attention to detail, time management, and analytical thinking. Inspired by Carmen Sandiego and Mr. Rogers, I combine intelligence, cunning, and empathy to forge strategic plans for the betterment of others.Thus far, the professional accomplishments I’m most proud of are just as varied as my experiences. In no particular order:+ Achieved a 23% increase in booking conversion by implementing operational enhancements.+ Received Flight Center Top Novice and Sandals Rising Star awards, qualifying for exclusive global gatherings in Singapore and Berlin.+ Led a veteran team to profit and commission improvement amid store closure.+ Revamped an office filing system, clearing a 6-month backlog in just two months.+ Generated $800,000 in new business sales within 12 months, converting 17% of prospects.+Booking the dream honeymoon for an adorable couple. Then their baby moon. And, finally, their first trip as a family.
Evan-Moor Educational Publishers
View- Website:
- evan-moor.com
- Employees:
- 42
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Customer Service RepresentativeEvan-Moor Educational Publishers Jul 2024 - Present
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Manager Of Customer SuccessBoutique Apr 2023 - Dec 2023RemoteLed efforts in customer success and engagement, overseeing user databases, analyzing KPI results, and optimizing processes. Spearheaded initiatives resulting in a significant 23% increase in booking conversion. Additionally, played a key role in cross-departmental coordination to successfully launch a new website, incorporating community feedback and resolving user issues to enhance client satisfaction. -
Customer Relations LiaisonBoutique Sep 2020 - May 2023
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Sales ExecutiveHyatt Residence Club Aug 2018 - Oct 2020Carmel, CaliforniaProvided personalized one-on-one presentations, ensuring exceptional customer service to cultivate robust relationships and foster brand loyalty. Achieved $800,000 in new business sales within 12 months, converting 17% of prospective clients through strategic sales tactics. -
Travel ConsultantLiberty Travel Jan 2018 - Aug 2018RemoteUtilized exceptional listening and research skills to cultivate a loyal client base, considering budgetary factors and priorities. Produced regular store reports to analyze performance, refine strategies, and anticipate challenges. Developed Microsoft Office and Excel-based evaluation systems to track sales objectives, support training, and ensure itinerary precision, later adopted district-wide. -
Team LeaderLiberty Travel Sep 2017 - Jan 2018New York, New York, United States
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Assistant Team LeaderLiberty Travel May 2016 - Sep 2017Staten Island, New York, United States
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Travel ConsultantLiberty Travel Apr 2015 - May 2016New York, United States
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Staffing Coordinator & Aba Case ManagerTheracare Apr 2014 - Apr 2015Staten Island, NySupervised assignments for over 70 clinicians, enhancing database functionality by organizing detailed contact information, work schedules, employment preferences, and critical documentation. Managed diverse office tasks, including drafting memos, overseeing inventory, liaising with vendors, meticulously reviewing documentation, and acting as the primary point of contact. -
Administrative AssistantTheracare Feb 2014 - May 2014Staten Island, New York, United States
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Administrative AssistantSunny Days Sep 2013 - Feb 2014Staten Island, NyProvided comprehensive administrative support to ensure efficient office operations, including managing schedules, handling correspondence, organizing files, and maintaining records. Assisted with data entry, prepared reports, and coordinated meetings and appointments. Collaborated with team members to address inquiries, resolve issues, and support various projects as needed. -
Shift Supervisor And TrainerStarbucks Sep 2011 - Sep 2013Staten Island, NyExecuted daily store operations, maintaining a positive team environment, and delivering legendary customer service by anticipating needs and addressing partner morale. Supported new partner training and provided feedback to enhance performance. Managed cash handling and safety protocols while maintaining quality standards and punctuality. -
BaristaStarbucks Mar 2011 - Sep 2011Woburn, Massachusetts, United States
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TellerSovereign Bank Jul 2010 - Sep 2011Andover, Ma -
Marketing Assistant And Procurement ManagerA.C.T. Abatement Corp Sep 2009 - Apr 2010Lawrence, Massachusetts, United States
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Administrative AssistantA.C.T. Abatement Corp May 2008 - Sep 2009
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Sales Associate And TrainerH&M May 2007 - Sep 2009Salem, New Hampshire, United States -
Shift LeaderBlockbuster Mar 2003 - Aug 2006Plaistow, New Hampshire, United States
Mikayla Randolph Skills
Mikayla Randolph Education Details
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Communication -
California Real Estate License
Frequently Asked Questions about Mikayla Randolph
What company does Mikayla Randolph work for?
Mikayla Randolph works for Evan-Moor Educational Publishers
What is Mikayla Randolph's role at the current company?
Mikayla Randolph's current role is Blending Empathy and Organizational Strategy to Drive Success.
What is Mikayla Randolph's email address?
Mikayla Randolph's email address is ra****@****vel.com
What is Mikayla Randolph's direct phone number?
Mikayla Randolph's direct phone number is +160338*****
What schools did Mikayla Randolph attend?
Mikayla Randolph attended University Of New Hampshire, Kaplan University.
What skills is Mikayla Randolph known for?
Mikayla Randolph has skills like Time Management, Customer Service, Data Entry, Merchandising, Social Media, Multitasking Skills, Marketing, Microsoft Word, Event Planning, Sales.
Who are Mikayla Randolph's colleagues?
Mikayla Randolph's colleagues are Theresa Chambers, Teera Robinson, Rodney Warren, Seiji Takahashi, Jennifer Piotti, Jerry Gumpf, Trina Whyteoake.
Not the Mikayla Randolph you were looking for?
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Mikayla Randolph
Customer Service Representative At Evan-Moor Educational PublishersSan Francisco, Ca -
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Mikayla Randolph
Student At Lancaster Bible College | Capital Seminary & Graduate SchoolUnited States
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