Hilda T. Email & Phone Number

Singapore

Singapore

Singapore

• Formulated and generated test scripts covering all possible user scenarios to ensure smooth and error-free running of the application’s various functionalities for all users after bug fixes or amendments were made to the application• Performed functionality tests to measure the impact of various bugs across the different functionalities as well as to analyze the effectiveness of the fixes that had been implemented to the application

Singapore

• Conducted a workload analysis to uncover the time and labor-intensive work processes of the Community Policing Unit• Proposed innovative ideas incorporating both insights from the workload study as well as research regarding the latest technologies to help streamline the various work processes of the officers • Designed, researched, and composed an entire issue of an internal publication independently, which aimed to educate the officers on the latest gadgets and technologies available that are relevant to the police force

Singapore

• Analyzed the strengths and weaknesses of all the newly redesigned Samsung.com support webpages for Southeast Asia andOceania Region by tracking the visitors' behaviors on the site• Generated ideas and suggestions on how the site’s design and content can be improved according to findings• Presented and shared the reports of the analysis to Heads of Customer Service in the respective subsidiaries, where proposed changes were eventually approved and implemented on the official webpages

Bachelor’S Degree, Engineering Systems And Design

Activities and Societies: Student Government Welfare - Club Director • Awarded Honours List for being in top 5% of the cohort for 2.

Asian Leadership Programme, Ceramic Arts And Ceramics

• Developed global exposure, learnt and experienced first-hand design processes behind traditional ceramic modelling and acquired strong.