Sr. Business Analyst, Business Services Costing (BSC) owner• Responsible for the identification and harvesting of data to drive allocations in excess of $220M/year• Frame BSC’s charter and enhance its relevance to Schwab’s Business Units• Develop allocation models to evolve with STech strategic and tactical changes• Position BSC to support Service Catalog pricing• Drive technical improvements to BSC reporting• Champion strategic and tactical requirements for consumption-based costing• Support relationships with consumers of BSC information • Supervise technical staff to deliver BSC data

 Metrics Maven, 2002 – 2004• Developed 2004 Strategic Plan for Schwab's Tehcnology Infrastructure• Designed and taught Balanced Scorecard (BSC) Methodology and Metrics course to STS Officers and management. • Researched and developed STS’ Offshore Development Policy, for which won Schwab Technology Outstanding Contributor Award in 2003• Wrote STS Metrics Standards • Led development of STS’ Big 5 metrics • Developed and gave CobiT (Control Ojbectives for Information Related Technology) training for STS.  Sr. Technical Project Manager, STS 2001 – 2002 • Managed CICS Plex System Management Project (load balancing)• Managed 6-in-6 (STS Process Re-engineering) Project• Member of @Risk Team, devising changes to our escalation processes• Trained peers for PMP certification Program Manager, Availability Program Office (APO) 2000 – 2001• Tracked and supported ten projects’ progress toward APO objectives