Hillary Mcdaniel Email & Phone Number

Salt Lake City, Utah, United States

•Directed a team of product owners and scrum masters, managing the development and delivery of all major software products and high-priority projects, ensuring alignment with business objectives and timelines.•Developed comprehensive product vision charters and roadmaps, balancing strategic goals with stakeholder needs to drive feature planning, prioritization, and successful product releases.•Established a global user feedback group, creating a continuous feedback loop with customers and internal stakeholders to inform product discovery and optimize the development roadmap.•Led the transformation of the product team by integrating AI tools into the product lifecycle, enhancing scalability, performance, and decision-making processes.•Collaborated cross-functionally with engineering, production, marketing, and sales teams to develop cohesive product strategies and ensure flawless project execution and product launches.

Salt Lake City, Utah, United States

•Led the development and implementation of the Economic Inclusion Community Assistance program, focusing on data management, training initiatives, and strategic marketing efforts to support LGBTQ+ and allied small businesses in navigating post-pandemic challenges.•Provided tailored consultation to small LGBTQ+ owned businesses, assessing their unique needs and delivering actionable recommendations to aid in pandemic recovery, resulting in an increase in business resilience and continuity.•Conducted in-depth research on available COVID-19 recovery resources, successfully identifying and recommending financial relief programs and growth opportunities, facilitating business recovery and expansion for community members.•Spearheaded community outreach and engagement efforts, driving participation in the program and establishing partnerships that strengthened the Chamber’s network and resource-sharing capabilities.

Salt Lake City, Utah, United States

•Led a team of 20+ independent contractors in the successful planning and execution of large-scale Pride Week events, ensuring seamless coordination and high-quality experiences for attendees.•Increased event revenue by over 30% through innovative programming, sponsorship development, and targeted marketing strategies, while simultaneously reducing expenses by 10%, significantly improving the overall profitability of community events.•Fostered strong partnerships with local organizations, community leaders, and businesses, aligning event goals with the broader mission of promoting inclusivity and fostering collaboration within the LGBTQ+ community.•Spearheaded grant research and authored winning proposals that secured critical funding for the center's initiatives, contributing to the sustainability and expansion of community programs.•Strengthened community engagement by organizing diverse events that attracted a wide range of participants, increasing visibility and support for the Utah Pride Center’s mission.

Salt Lake City, Utah, United States

•Administered JIRA projects and workflows, ensuring seamless collaboration across business, design, and development teams.•Led sprints as Product Owner and Scrum Master in an Agile environment, driving timely delivery of product features and improvements.•Developed custom reports using SQL, Power BI, and AX Management Reporter, providing critical data insights to support strategic business decisions.

South Jordan, Utah, United States

▪ Researched, documented, and performed data migration of three new global legalentities in the Microsoft Dynamics AX ERP system▪ Performed ongoing maintenance and managed improvements of the Dynamics AXERP system for the finance team in the following AX modules: Account Payable,Accounts Receivable, General Ledger, Budgeting, Fixed Assets, Procurement andSourcing, and Project Management and Accounting. Maintained SalesForcemappings and procedures▪ Maintained interfaces with external software packages via excel, XML and SQL

Salt Lake City, Utah, United States

▪ Designed, implementation, and performed ongoing maintenance of the DynamicsAX ERP system for finance, retail and warehousing (Blue Horseshoe integration)▪ Performed ongoing maintenance and managed code changes for SalesForce▪ Gathered business requirements, evaluated alternative solutions, resolvedproblems, issues, communicated status and documented system changes▪ Routinely reviewed departmental system issues for containment and improvementideas▪ Configured and maintained Dynamics AX administrative tasks such as UserManagement, Configuration and Deployment▪ Maintained interfaces with external software packages via excel, XML and SQL▪ Accessed AOT for minor table and form modifications

Salt Lake City, Utah, United States

▪ Gathered and client functional requirements via business user interviews andsurveys▪ Created process diagrams using Visio, create screen mock-ups for businessapproval▪ Used diplomacy and negotiation skills to gain consensus and approval onrequirements▪ Worked with multiple business areas to design process and information flowswithin and across functional areas

Greater Salt Lake City Area

Salt Lake City, Utah, United States

Analyzed front office processes (sales, marketing and customer service) to identifyopportunities for improvement in Dynamics CRM▪ Performed gap analysis between a client’s requirements and the functionalitywithin Microsoft Dynamics CRM▪ the application to meet a client’s requirements using the Microsoft DynamicsCRM Customization Tool and building customized workflows▪ Designed and integrate business processes and data flows between CRMapplications and other back office ERP applications▪ Trained client personnel on the usage and administration of Microsoft DynamicsCRM (functional user training and technical training)

Orem, Utah, United States

•Led the implementation and migration of two ERP systems (SAP Business One and Microsoft Dynamics AX) using agile methodologies, serving as Product Owner for key projects and ensuring successful system integration and adoption.•Analyzed and optimized a failing sales program, implementing process changes that resulted in an 18% increase in net contribution margin over 17 months.•Managed cross-functional teams and product development for key software projects, including Dynamics AX, Dynamics CRM, and a full website redesign, aligning deliverables with business objectives and driving customer engagement.

Business Administration, Management And Operations

Did not graduate

Education record