Lead and support the development and execution of company-wide employee communications including key messages and tactics that are aligned with our values and priorities and drive employee engagement.

Partner with business leaders and units to develop communications strategies that meet business expectations, help drive employee engagement and support major change management initiatives. Responsible for the creation, implementation and continuous improvement of communications channels to effectively communicate and deep-root our mission, values, culture, vision and priorities.

Acted as a support to senior leaders at the VP level; managed complex 24/7 calendars, resolved conflicts, and provided customer and employee support while navigating the organization and professional relationships to collaborate and accomplish goals. Project organization, coordination, and execution included providing support for communication planning, priorities planning and rollout, large-scale team meetings, events, and community outreach. This position required discretion while working with highly confidential and sensitive information and provided experience working with all employees, up to and including executives.

Monitored Front End and store operations while leading a team of 25+ employees, encouraging and nurturing both professional and personal growth and development. Unique responsibilities included organization of computer-based training, facilitating in house training classes, supporting recruitment to hire the best, leading and supporting local outreach programs, and overseeing the Wegmans Work Scholarship Program with Hillside. I am also a participant and graduate of Dale Carnegie.

Managed front of house operations and team of 10+ employees, while working closely with and supporting back of the house operations. Provided incredible customer service while ensuring the implementation of food and human safety practices. Worked closely with a team to analyze sales data and implement changes to increase profit contribution.

Monitored business and Front End operations with the goal to provide incredible customer service, while implementing company policies and initiatives.

Maintained security operations at multiple store locations and acted as emergency contact. Provided support to Human Resources and store leadership in employee/vendor theft, workplace threats and violence and terminations. Also provided support to local police departments to aid in investigations. This role included apprehending and interviewing shoplifting suspects, composing detailed written reports and legal documents and representation of Wegmans in court and legal proceedings.

Monitored business and Front End operations with the goal to provide incredible customer service, while implementing company policies and initiatives.