Hillary Houston, Mba Email & Phone Number

Indianapolis, Indiana, United States

• Develop, author, and maintain a wide variety of technical documents, including but not limited to Process Flow Diagrams, Summary Reports, Process FMEAs, Master Batch Records, Bill of Materials, and Processing Forms.
• Ensure all documentation is compliant with GMP standards and meets regulatory requirements, particularly for Process Performance Qualification and Continuous Process Verification.
• Work closely with MSAT engineers, project teams, and clients to gather necessary technical information, and facilitate effective communication.
• Translate technical data and process monitoring results into comprehensible reports, identifying trends, proposing actions, and supporting troubleshooting efforts with clear, actionable documentation.
• Establish and maintain documentation standards to ensure consistency across all technical documents.
• Create user manuals, training guides, and other support materials to aid in the onboarding and ongoing education of staff regarding GMP manufacturing processes and protocols.

Franklin, Indiana, United States

• Review new or revised Customer Specifications for manufacturability, approve and forward to Corporate Sales Office to be vaulted in File Net.
• Coordinate with internal and external customers regarding revised or newly implemented documents.
• Responsible as document and change control focal point for the plant – plant wide interface and responsibility for all incoming and outgoing documentation.
• Coordinate the Change Control system by coordinating with the customer and internal departments.
• Maintain, revise and create Control Plans.
• Ensure that new documents are created and that existing documents are controlled as required.

Greenwood, Indiana, United States

• Promote and ensure good documentation practices are followed in the completion of batch records and performs final batch record review, including internal document control and verifications of records.
• Communicate with all groups in the plant, including Maintenance, Machine Technicians, Operators and Production Supervisors in an effort to run a consistent quality product.
• Perform or review product audits on non-conforming ware and in process production using the company or customer defined AQL standards, quality plans and any applicable sampling strategy.
• Perform the necessary Quality Assurance and SPC testing procedures on samples, accurately recording information consistent with the department format.
• Follow all Federal, Regulatory, Safety regulations and current Good Manufacturing Practices.
• Support Data entry and System verification activities for Daily Holds for Inventory, Production Scrap and QA defect tracking database, and performs data analysis of internal product defect data and process.

• Balancing technician schedule efficiency and productivity given customer expected arrival times
• Ensuring customer appointment times are me
• Reprioritization of jobs as required to meet customer commitments
• Providing timely customer notification on appointment changes or delays
• Strategic planning of schedule concerning technician skill set, training and time off
• Problem solving of scheduling exceptions brought forth such as sooner requests, pending requests and escalated customer inquiries

Greenwood, Indiana, United States

• Determine if physical attributes for Finished Goods are within specification
• Perform inspections as directed on Finished Good Release Record.
• Determine if the lot is within the specification range for each physical test.
• Document results as part of the Quality product release process.
• Provide data for complaint disposition (qualified or disqualified)
• Perform AQL inspections of product as directed by Quality Customer, Manager.

Franklin, IN

• Promote and Ensure good documentation practices are followed in the completion of batch records and performs final batch record review, including internal document control and verifications of records.
• Communicate with all groups in the plant, including Maintenance, Machine Technicians, Operators and Production Supervisors in an effort to run a consistent quality product.
• Perform or review product audits on non-conforming ware and in process production using the company or customer defined AQL standards, quality plans and any applicable sampling strategy.
• Perform the necessary Quality Assurance and SPC testing procedures on samples, accurately recording information consistent with the department format.
• Follow all Federal, Regulatory, Safety regulations and current Good Manufacturing Practices.
• Support Data entry and System verification activities for Daily Holds for Inventory, Production Scrap and QA defect tracking database, and performs data analysis of internal product defect data and process.

Indianapolis, IN

• Supported Eli Lilly employees domestically and internationally.
• Responded to requests for all levels of training courses
• Processed urgent requests within two hours.
• Creation and revision management of training and development courses.
• Supported a local team of ten staff members.
• Averaged a 99% accuracy rating and a 97% timeliness rating.

Master Of Business Administration - Mba, Engineering/Industrial Management, 3.94

Master’S Degree, Legal Studies, General, 3.42

Bachelor'S Of Science In Kinesiology, Kinesiology And Exercise Science

Activities and Societies: Division I Athletics - Volleyball

Computer Software Engineering

Bootcamp, Frontend Development

Responsive Web Design Certification

Front-End Engineer

Web Development Bootcamp