Hillman Chan, Pmp, Csm, Safe Email & Phone Number

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Department: Digital Channel & Engagement Technology Services (IT DCE)-Spearheaded the successful launch of the Agile DevOps Program, driving continuous integration and continuous deployment (CI/CD), and orchestrating process improvements for release and environment management, resulting in 10% improvement in time-to-market per program increment (PI).-Led.

300 Consilium Pl

Department: Business Transformation & Operations > Data Centre Solutions & Services > PMO Office -Led a team of 10+ architects and engineers in Server and Storage Capacity Growth Program with a proactive approach to risk mitigation and seamless Agile integration, resulting in 100% server uptime and maintaining optimal storage capacity growth (Docker.

64 Jefferson Ave

-Provided a strong customer service experience to all viewers, supporters and sales managers thus resulting in increased customer satisfaction and positive feedback.-Constantly learned new skills and took on additional tasks to assist with departmental deficits.-Acted as Executive Assistant to Vice President of Content and General Manager of TV.

120 West Beaver Creek Rd #23, Richmond Hill, ON L4B 1C6

-Took initiative to understand project goals and needs that resulted in increased productivity.-Monitored expenses, implemented cost-saving actions and met cost standards.-Tracked productivity, quality, clients, resolved problems and identified improvements.-Managed and interviewed talent pool through external recruitment databases.

55 East Beaver Creek Rd, Richmond Hill, ON L4B 1E5

-Identified and grew new business through cold calling to showcase effective communication and superior interpersonal skills.-Achieved business to business quota goals throughout period of employment.-Managed medium to high volume business accounts to improve efficiency and reduce risks.-Maintained and monitored competitor and corporate partner.

35 East Beaver Creek Rd, Richmond Hill, ON

-Managed and produced event schedules, staff schedules and equipment (on and off set).-Served as a bilingual translator to lead between directors, producers and all staff related to current production.-Supervised staff and helped enforce producer's individual standard of over 50 team members.-Liaison between live event producers/directors and show.

Service Analyst, Information Technology

14-week intensive in-class training on the fundamentals of computer technology support through PC installation, configuration, mobile.

Certificate, Advanced Project Management, High Honours, A+

-Translate vision and business environment of an enterprise into project objectives -Apply organizational structure, policies, procedures.