Building CredoHire | Your AI co-pilot for talent assessment using bot based video interviews● Responsible for Investors Relations, Fundraising, Product Management and Distribution● Established agile technologies framework to set up a tech product led organization with average of two product feature release in a weekly sprint cycle ● Key product features developed: Highly contextualized AI interview, IDE integration, Vernacular interviews in 10 different languages including Arabic, French, etc., White Labelled solution, Fine-tuned outcome as a service● Pureplay B2B SaaS Product along with REST APIs to serve Mid-market & Enterprise customers in India● LIVE Product: Highly contextualized AI interviews; Beta product: Conversational AI interviews with <400ms latency

Noon is the leading E-commerce platform and digital marketplace in the middle east region, currently operational in UAE, KSA & Egypt. Program Management team is the brain of seller operations division and takes care of conceptualization, development, implementation, and optimization of all the products & processes which has any seller touchpoint. Responsible for 10 major processes: Onboarding, Catalog, Seller communication, Seller support: Frontline, Escalations, Disputes, RVP, Goodwill, Warranty & Zendesk development.● Shipped 3 major products: ZD-BQ API integration, Self-serve ticketing module, Automated ticket creation queue● Led a team of data engineers and multiple business stakeholders to develop Zendesk - Google Big Query API integration right from ETL to final data visualization on Google Data Studio to create a live & real-time dashboard● Collaborated with multiple internal & external stakeholders including sales, product, catalog, commercial to revamp end to end process of extending Goodwill & Warranty● Reduced the overall monthly dispute payout to sellers by driving systemic level changes● Revamped the reverse pick up (RVP) flow thereby reducing the liquidation leakage● Implemented the seller communication tools for the division & developed JIRA ticketing module for daily ops

OYO Rooms is the world’s 2nd largest hotel chain. Distribution is done either online (through app/website) or Offline (Corporate/TA). This was a national level role as head of travel management companies (TMCs) vertical. Responsible for setting up this complex but strategically important channel as capability center to distribute to large enterprises & corporate. This entailed partnering with Global & Large Indian TMCs, closing commercial deals with them and building corporate focused B2B distribution product via API connects/Channel Manager connects/GDS connects. P&L ownership for TMC vertical.Worked in the capacity of Product lead for first one year and then distributed the developed products for next 18 months● Shipped two major distribution products: B2B public APIs, Channel Manager distribution layer ‘Hex’● Spearheaded end to end product development - Identifying client requirements, formulating tech solution, building BRD/PRD, CRS-IDS connectivity, automated content push, booking process flow, building corporate focused product, automated reporting● Partnered with third party distributors: GDS (Global distribution system) and IDS extranet platforms for static content push● Set up 30+ processes, SOPs, guidelines & policies for existing offline sales team of 1000+ in Indian market to work with TMCs to ensure month on month revenue delivery● Signed up business partnership with 50+ Global & Large Indian TMCs ● Activated 100+ large enterprises/corporate accounts

Loylty Rewardz is the pioneer and market leader in designing/operating loyalty programs in banking industry. Banks award loyalty points to customer for transacting through their debit card/credit card (Accrual process). Redemption of these loyalty points can be done either online or offline (organized and unorganized retail). Responsible for building offline redemption product, merchant network and monetization capabilities for unorganized retail business vertical. P&L responsibility.Product portfolio: mPoint Business app, a Digital marketing cum offline redemption platform for SMEs across ten categories of retailWorked in the capacity of a Product Lead for first one year and then distributed the product across country for next 14 months● Shipped four major products (Android apps): B2C- payment module, B2B - payment & campaigns module, Internal - Sales CRM● Managed end to end product life cycle - customer research, user journey, wireframes & design, UX features/flow, daily scrums, IMPS transaction flow, campaign pricing logic, review & feedback mechanism, monetization● Collaborated with multi-functional teams - Engineering, Analytics, Marketing, Business, Finance to build, launch & distribute end product in the market● Developed funnels & attribution models for reporting/monitoring, KPI tracking through Clevertap & Localytics● Headed a retail sales team of 150+ frontline sales staff, 9 city heads across 8 different cities of India● Sales process automation: Improved field sales team productivity with Google scripts, Zapier, Freshsales CRM and by deploying inside sales process

Part of Delhivery's NVD vertical which was pushing a new and revamped version of a POS in the market. This product was a suite of services for retailers/SMEs. Product offerings consisted of features such as IMS, Order Management and Delivery Module. Responsible for West Region business - Supply/Demand/Ops.● Managed six cities of western India with a total team size of 70+ people across supply, demand & ops ● Closed 10+ B2B deals & partnerships with companies like Coupondunia, Ongo, Amoda● Acquired 500+ merchants in a span of 6 months across the western Indian region and generated total revenue to the tune of $50K

GE is a multi-business conglomerate headquartered in Boston, US. Joined in the power conversion business team based out of Mumbai.

SJVN is a hydro power generation mini-ratna PSU. Got an early opportunity to work in a business vertical which offered diverse exposure in the field of B2B sales, KAM, Revenue management, Power trading and Insurance.