- Senior engineering manager leading and mentoring a diverse and distributed team of 25, including engineering managers, technical product owners, release train engineers and principal engineers driving engineering strategy and delivery for 0->1 and 1->N payment product development- Responsible for engineering strategy and execution for Digital Payments platform delivering frictionless and delightful experiences to 40+M customers thru various touchpoints (mobile, web, voice and APIs) and payment products- Create and execute engineering roadmap in alignment with Zelle® product strategy driving 162% YoY segment growth (by transaction volume) resulting in 59% YoY Zelle® network growth (by $ value)- Collaborate with stakeholders in UX design, product, risk, fraud and operations to co-create a multi-dimensional transaction limits strategy leading to 21% YoY decrease in customer complaints while reducing $93MM in operating expenses- Lead the design and implementation of microservices (Open API, Jax-RS) based, event-driven (Apache Flink, Kafka, MongoDB), unified digital payments platform to reduce function duplication, increase platform resiliency, streamline risk evaluation and reduce time to market for customer journeys- Formulate strategies, evangelize, and drive adoption of engineering best practices like Behavior Driven Development, Mutation Testing and Chaos Engineering to foster agile collaboration and test automation, reduce defect escape ratios and increase system availability

- Hired and managed growth of diverse talent in a highly competitive environment, from fresh grads to full stack senior engineers (team size 15), building channel agnostic solutions for Wells Fargo's Digital Sales and Servicing Platform. - Partnered with cross-functional teams from legal, compliance, privacy execution and marketing setting a data aggregation strategy and architecture to operationalize requirements for CCPA and CCPR compliance allowing CA residents to manage their personal data- Led Portfolio delivery for Financial Health platform to deliver personalized insights and improvement opportunities for customers- Formulated application rationalization strategy for Digital Sales and Servicing Platform, decomposing monolithic platform into domain-driven, loosely-coupled components for seamless SDK/API-based integration with second and third parties meeting speed to market and funnel growth objectives- Partnered with Enterprise and digital Architecture teams creating blueprints for 12 factor application readiness for cloud native deployment models, cache management, blue-green deployment, and application migration

- Implemented patent-winning dynamic metadata-based eform generation module (Java, Itext, Acroform) leading to rapid onboarding of paper forms resulting in reduction in loan origination time- Developed secure, reusable file upload components and APIs for document ingestion, indexing and retrieval allowing customers to fulfill loan origination stipulations digitally resulting in reduction in fulfillment time- Built device-aware, business-logic agnostic presentation layer (Spring MVC) components for accelerated launch of Digital Status platform for lending products on mobile devices while ensuring ADA compliance thru a patent-winning graceful feature disablement strategy on unsupported devices- Designed My Retirement Plan®, a cross channel (online, store, phone) web app (jQuery, Java EE, Spring) for retirement planning using Monte Carlo simulations resulting in new IRA assets- Implemented APIs and framework components (Java, Apache Velocity, EhCache) for integration with Content and Notification Management System to enable support for i18n/l10n and “no deployment” content publishing

- Built SOAP-based web services (JAX-WS) exposed via Service Bus (Oracle OSB) allowing institutional clients access to asset management services for integration with their own end client experiences- Integrated Oracle Service Bus (OSB) proxy services with Siteminder Policy server for authentication

- Designed a data model (XSD) representing faculty activities across TBR affiliated higher ed institutions- Implemented an XSLT-based data transformation and validation component for faculty activity reports

Supported tech ops for Hutch 3G customers in Europe thru development and maintenance of back office tools supporting customer service

Supported billing and scheduling CRM apps for Atlanta Gas Light customers in the utilities vertical