Isabel Ocaña Email & Phone Number

Pleasanton, California, United States

Internal change manager focused on leading successful cross-functional adoption of Workday’s highest priority strategic enterprise initiatives.

San Francisco Bay Area

San Francisco Bay Area

Slalom Consulting brings together business and technology expertise to help companies drive enterprise performance, accelerate innovation, enhance the customer experience, and increase employee productivity. Consistently recognized as one of 'the Best Consulting Firms to work for' by Consulting Magazine, Slalom delivers award-winning solutions in areas such as organizational effectiveness, business intelligence, mobility, and cloud through a national network of local offices across 16 cities worldwide. Roles in chronological order below (most recent first):Organizational Change Management Lead - Pharmaceutical, Manufacturing Operations TransformationLearning & Development Lead - RideShare Company, Leadership Course DevelopmentAgile Change Lead - Pharmaceutical, New Technology DeploymentGlobal Change Lead - RideShare Company, Multi-National Salesforce ImplementationChange Management Lead — Pharmaceutical, Operating Model Transformation

San Francisco Bay Area

Mosaic is a national consulting firm that focuses on the Utility and Oil & Gas industries. Mosaic leverages their deep knowledge base to uncovers the root of workforce performance issues. From competency training to ensuring user adoption, Mosaic support their clients in developing every employee to their fullest potential while driving business performance.Senior Program Manager — Utilities, Maternity Cover ContractSupported training function in successful completion of strategic planning for 2018. This process involved identification and prioritization of training needs across key business areas and corresponding development of efficient delivery approach in alignment with available annual budget. Key benefits achieved in this role• Drove increased process efficiency by utilizing an insight-rich analysis approach to inform training estimates• Identified and eliminated duplicative training needs, improving value of budget spend and reducing effort proliferation• Introduced new delivery approaches to increase fill rate and drive down cost to serve

London, United Kingdom

• Owned end-to-end implementation of a data governance board, including strategy definition, project planning, senior stakeholder engagement, operational process design, communications development, curriculum creation and training delivery• This project required liaison with the following functions: senior leadership, legal, HR, training, communications and data• Successful delivery of this project to time, quality and budget resulted in improved compliance, avoiding significant audit fines• This role also extended to cover support of other strategic projects focused on improving operational efficiency

Vancouver, Canada Area

• Owned and delivered a project to refresh and diversify global Utilities Customer Transformation offering materials to improve market relevancy and drive sales• This was a global initiative that required extensive collaboration with senior leadership and sales teams across all regions• Skills utilised; market research/analysis, solution development and optimisation, creation of c-suite marketing materials in PowerPoint and release/rollout to leadership• Successful and timely refresh of client-relevant offerings resulted in realisation of increased up-sell/cross-sell opportunities to existing client base and exploratory discussions with emerging markets e.g. Brazil and China

London, United Kingdom And Vancouver, Canada

• Selected for graduate program, achieved accelerated promotion to consultant in Human Capital & Organisation Effectiveness• Extensive experience in developing and delivering transformational strategy, organization design, operational change management and employee performance measurement• Subject matter expert within Utilities industry - 4+ years direct experience• History of effective operational delivery as part of a team, managing a client team and independently• One year internal role in Vancouver supporting strategic development of Accenture’s global Utilities practise • Project roles (chronological); Organization Effectiveness Analyst, Communications Consultant, Performance Measurement Architect, Quality Lead, Business Change Manager, Customer Transformation Offering Lead and Organization Design Lead

London, United Kingdom

Led the refresh of online copy and graphics as a core component of wider website upgrade

London, United Kingdom

PR Placement•Handled press enquiries across the five professional product brands•Wrote promotional copy and press releases for brand activities and events•Supported event management for L’Oreal’s annual Colour Trophy competition HR Placement•Supported Learning for Development (training scheduling) team across UK and Ireland•Revised and co-ordinated delivery of a comprehensive on-boarding curriculum for new joiners •Created and delivered a new mandatory health awareness module to circa 500 employees

Bachelor’S Degree, English Literature (British And Commonwealth), 2:1

Master Of Arts (Ma), English Literature (British And Commonwealth), 2:1

Activities and Societies: Film Critic for Student NewspaperAttended University of Santa Cruz, California for one academic year having been.