Chris Hinckley Email & Phone Number

New York, Ny, Us

New York, United States

Focused on leading teams in service and incredible hospitality for the new face of an old rite of passage, Rowan.

New York City Metropolitan Area

Teaching client building for dynamic sales growth across our flagship on Madison Ave in NYC, Garden State Plaza in New Jersey, Westport, CT and Scottsdale, AZ.

Brooklyn, Ny

Unique retail experience, high in service and hospitality, that focuses on our customer's experience in framing personally important and priceless items.Highest volume location during my leadership, 78% growth in Y2 & 39% Y3.

Brooklyn, New York, United States

New York, Ny

NY Metro Area Manager for Indirect Operations : Retail, Service and CSATTekserve, Mike's Tech Shop, Mac Support Store, Mikey's Hook-UpLead two stores through a massive rebuild and expansion with a focus on intuitive customer traffic flow for ease of purchase and one on one engagement with staff.Redefined and streamlined processes that impacted front of house to back, directly increasing customer satisfaction and over all sales +15% YOY.Highest gains in CSAT in my initial year, Averaged 95% across locations.

West Coast, Usa

Leading growth in the western division : Over 1.5 MM per location within first year sales for men's label dealing in rugged luggage, men's suiting and accessory.Organizing events and promotions to drive business and customer building locally, while using our Portland location as a hub to connect to our stores and customers between California, Seattle, San Francisco, Hawaii and Japan.

New York, New York

Oversight of 50 staff members on a daily basis across Genius Bar diagnosis and complete repair and service of all Apple products, Pro A/V, comprehensive retail sale and accessory, rentals and data recovery.Primary focus on Apple’s ecosystem, through consultative sale of complete Apple systems, accessories and services.Major push in partnership with Verizon to bring iPhone sales to Indirect channels. Focus on building and growing consumer and B2B iPhone sales team.Awarded both “Highest Customer Service Rating” and “Most Sales in NYC" in our first two years.An incredible opportunity to be apart of the world's first and largest Apple authorized retailer, and the basis for the Genius Bar.10%+ sales growth YOY during leadership.

New York, Ny

Management for custom furniture and housewares by artful designer with locations across the U.S. & U.K.Customizable mid-century modern furniture, ceramics, lighting and home decor in an environment that provided our staff with the ability to coordinate and collaborate on redefining our clients living spaces.Direct coordination with our off-site fabrication and last leg delivery teams.

New York City

Flagship operations and sales leadership for classic and timeless London based brand: From suiting to refined casual, shoes and luggage.An immense success upon opening, attracting clients from all over the world.

Bachelor'S Degree, Business Administration And Management, General

Graduate, Art, Science, 3.4 Gpa

Activities and Societies: Art & Sciences, English Literature