Cathy Russell Email and Phone Number
Cathy Russell work email
- Valid
- Valid
- Valid
Cathy Russell personal email
- Valid
I am seeking an engaging position that can utilize my strong training, communication, organizational, project management and creative skills gained through my professional experience and passion projects. A thirst for knowledge, adaptability and a high standard of integrity are some of my best qualities as a team member. I enjoy helping people and being creative. Passion projects have helped me gain skills outside of my work experience. I am a fast learner who always wants to learn more about my positions. *Fully vaccinated and boosted, as protecting the community against Covid is a prioritySummary of Qualifications• Skilled in training individuals and teams on a wide range of topics utilizing a variety of techniques and tools while creating the Instruction Design materials and Trainer Scripts.• Ability to understand and create confidential policy/ procedural documents related to office processes, HIPAA compliance, and Trust & Safety knowledge bases.• Knowledge and experience with Microsoft Operating systems and Microsoft Office products, including the ability to create training materials, marketing materials, and presentations with Publisher and PowerPoint. Ability to learn most other programs quickly.• Initiative to take on new projects while building systems/ processes from the ground up. • Skilled in de-escalation practices under high stress environments while maintaining a professional attitude and finding constructive resolutions to conflict.My top 10 Clifton Strengths• Relator - Connect deeply with the right people to gain friends for life.• Adaptability -React immediately, and be a positive force for change.• Connectedness -Help others see connections and purpose in everyday life.• Responsibility -Take ownership for the things that matter most to you.• Context - Look to the past to build a better tomorrow.• Input - Keep exploring; always be curious.• Individualization - Appreciate the uniqueness in each person you meet.• Arranger - Improve effectiveness and efficiency by reorganizing resources.• Communication - Use your gift for stimulating conversation to connect with and inspire others.• Belief - Honor your values; they keep you on course during tough times.
-
Creator – Painter, Photographer, And Jewelry MakerSug’S ArtsOmaha, Ne, Us
-
Customer Service RepresentativeMarriott International Nov 2023 - PresentOmaha, Nebraska, United StatesCustomer Service Representative at the Omaha Customer Engagement Center; An expert on Marriott global reservation systems; Deliver a great customer experience including issue resolution, reservation assistance, and addressing questions about products and services; Ability to adapt and tailor my communication style; Effective time management skills; Processing all reservation requests received by phone or email; Follow communication procedures, guidelines and policies; Positive attitude and de-escalation skills; Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
-
Creator – Painter, Photographer, And Jewelry MakerSug’S Arts Feb 2016 - PresentOmaha Metropolitan AreaSug’s Arts represents a variety of artistic mediums that include Fluid Painting, Photography, and Jewelry Making. www.SugsArts.com
-
Trust & Safety Platform Experience Practitioner (Project Trainer/ Facilitator)Accenture Flex Llc Apr 2022 - Dec 2023Omaha, Nebraska, United StatesCertified by LinkedIn as a Trainer; Support business growth initiatives; Instruction Design of Training Modules with script writing & a focus on a variety of Adult Learning Methodologies illustrate basic to complex concepts & processes; Creating Gamifications of Training Modules; Mentor & Train new Platform Experience Practitioners; Creating, administering & grading of Practice Assignments, Knowledge Checks, & Assessments that focus on both the metrics of Training Effectiveness, Knowledge Retention, and Program/ Platform skills; Maintaining Resource & Training Materials; Delivering Job & Ads Reviewer Trainings for New Hires, Refresher Training, and Policy/ Process Updates; Communicate clear expectations to learners & stakeholders before, during and after the training delivery; Documenting the training progress, student progress, and reporting to Operations; Collaboration with Trainers, QA, Senior Analysts, and upper levels of Management to identify over all trends & to design new Training Strategies; Project Management & Tracking of the Training Team Projects; Keep up to date on scams/frauds, workflow changes, operational guidelines and policy updates; Tutor & Mentor students to mitigate knowledge gaps; Training sessions virtual & in person in 3 global regions (NAMER, APAC, & EMEA); Advocating for students to have the best Training Materials/ Experiences possible within the parameters defined by the client; Maintain the confidentiality of the Client & Member information on the platform; Proposal creation of Operational changes to increase the RPD (Reviews per Day) while maintaining high QA scores; *I started this role in 04/22 while still under my former contract with Genesis 10 but working with the same client since 03/21. The official start date for this role via Accenture is 7/1/22. -
Ads Abuse Associate Contracted With LinkedinGenesis10 Mar 2021 - Jun 2022Omaha, Nebraska, United StatesContracted for LinkedIn Trust & Safety DepartmentResponsibilities:Interpret and enforce Ads policy to ensure only appropriate content is going live on the LinkedIn site; Research and identify fraud and scams related to ads, member profiles, and company profiles, Follow escalation processes; Keep up to date on scams/frauds, workflow changes, operational guidelines and policy updates; Effectively identify issues by performing relevant research on content from multiple languages; Provide training assistance of new team members via shadowing sessions. Maintain and promote a positive attitude while meeting productivity and quality goals. I finished this role being the 6th fastest reviewer on the NAMER team and a QA score of 97.8%*Starting April of 2022, I began a new role as a Trust & Safety Platform Experience Practitioner (Project Trainer). This role became official via Accenture Flex in 7/1/22. Ask if you have questions. -
Delivery DriverDoordash Sep 2019 - Apr 2021Omaha Metropolitan AreaPick-up and Deliver orders in a safe and time efficient manner while maintaining great customer service. I hold a 4.94 customer rating out of 5.0. -
Clinical Administrative Assistant, Hipaa Compliance OfficerCenter For Holistic Development, Inc. Mar 2017 - May 2019Omaha, Nebraska, United StatesAdministrative support for all mental health providers; Insurance panel credentialing; HIPAA compliance; Document creation; Client file maintenance; File retention; Release of information requests; Billing file maintenance; Client billing tracking; Payment collections; Insurance verification; Database upkeep; Yearly statistical reports; Phones; Social media marketing; Graphic design; Website design and maintenance. -
Legal AssistantBrian Brazier Law Nov 2012 - Oct 2015Honolulu, Hawaii, United StatesMultiple federal lawsuits: Collection and organization of evidence and declarations; Research; Scheduling meetings.
-
Marketing Specialist/ ReceptionZen Health Center May 2014 - Dec 2014Honolulu, Hawaii, United StatesMarketing - Social media marketing: FaceBook, LinkedIn, Google+, Twitter; Monthly E-Blasts to patients; Website creation and updates; Graphic design; Promotional mailings; Receptionist duties - Patient check-in/out; payment collections; updating database; phones
-
Political InternUnite Here Jun 2012 - Aug 2012Honolulu Metropolitan AreaThree local primary races: Voter ID with door-to-door campaigning; face-to-face at union sites; phone banks; team building. -
Panelist Relations SpecialistQ Research Jan 2010 - Mar 2012Chicago, Illinois, United StatesReceptionist duties; Panelist issues; Updating panelist information; Incentive payments; Completion paperwork for all studies; Programming of all Chicago studies; Manual recruitment for surveys; E-blasts; Data entry; Worked with 100-120 panelists on a daily basis.
-
Processing & Data Entry SpecialistAllied Barton Security Services Lp Jul 2010 - Sep 2010Chicago, Illinois, United StatesHR Plus provides a multitude of services including, but not limited to, security background screenings, finger printing, and drug testing services. I processed international and national applications for security background checks. All information was confidential. Trained on multiple projects. -
Creator And ProducerClyde Productions Oct 2006 - Jul 2010Chicago, Illinois, United StatesClyde Productions produced charity events focused on local talent, bands, and charities.Promotions; Social media marketing; Graphic design; Press releases; Booking venues and talent; Video editing; Stage management; Obtaining photo and video documentation; Auditions; Website updates; Technical assistance. Worked with multiple venues and other producers.
-
Secretary IiNational Nurses United Dec 2007 - Apr 2009Chicago, Illinois, United StatesSupported up to 36 staff members; Receptionist and office management duties; Development and maintenance of grievance tracking system; Note taking for staff and membership meetings; Maintain staff calendars; Generate reports; Event and travel logistics; Rally and event materials; Catering. While the Chicago location worked 5 simultaneous campaigns and contract negotiations, primary duties expanded to include: Maintenance and tests of a new data base program; Maintenance of assessments; Incorporating notes from meetings into edited proposals for Cook County. Supervised and trained additional an receptionist; Onboarding new staff to the Chicago location. -
Office ManagerAviv Gardening Feb 2005 - Dec 2007Greater Chicago AreaReceptionist and office management duties; accounts payable/ receivable; contracts; payroll; insurance; secretarial screening calls and applicants; inventory control. Responsible for brand development; online marketing; brochures; mailings; tracking marketing.
-
Social Science Phone ResearcherNorc At The University Of Chicago May 2004 - Aug 2004Greater Chicago AreaConducted over the phone surveys for CDC; Reading and typing verbatim; Daily working with confidential information; Collected data, and recorded answers for closed and open ended questions; Use of Computer Assisted Telephone Interviewing program. -
Co-FacilitatorPhobease Chicago May 2004 - Jun 2004Greater Chicago AreaAssisted in creating curriculum and teaching materials; teaching of lesson plans and techniques to control anxiety around phobias.
-
Administrative AssistantA.H. Employee Group Oct 2002 - Jun 2003Greater Chicago AreaA.H. Employee Company is the parent company for a variety of woman’s and family clinics in the Chicago area. My responsibilities included the daily use of Microsoft Word, Excel and Side Kick 99, creating graphs, reports, and memos for the administrator, owners, executive administrators, and center directors. Receptionist duties included: appointment scheduling, daily records processing resumes/applications, organization center forms, ordering printing (as needed), filing records, assisting accounts payable/ Patient Accounts Department, assisting with taxes for over 15 companies, confirming doctor’s DEA & license numbers and, preparation/hosting for meetings. I have also taken lead in some initial interviews.
-
Retail ClerkStudio 21 Aug 2002 - Oct 2002Greater Chicago AreaInventory recording and control; Fashion and product displays; Customer Service and check out; Stock shelves
-
Ward Clerk, Dst, Night Monitor 4/01-6/01Cornell Interventions Apr 2001 - Mar 2002Woodridge, Illinois, United StatesDaily use of Microsoft Word and Excel; Daily Bed Days Report; Daily input of Admissions and Discharges into Excel Databases; End of the month reports with payer projections; Creating graphs, reports, and memos for the Coordinator; Medicaid and Food Stamp applications; Filing paperwork; Keeping records of client money; Contacting parents and PO’s to collect needed paperwork; Charting phone calls, groups, and one-on-ones; Crisis management in Milieu along with regular rounds; Treatment and counseling of a client; Receptionist duties– including appointment scheduling
-
ManagerTivoli Enterprises, Inc Apr 1998 - Jun 2000Greater Chicago AreaManaged at 5 different locations; Acting manager for Ogden 6 Theatre form 11/99-6/00; Coordinating up to 25 employees at a time; Supervise or run all training at my location; Daily Paperwork, monthly paperwork, daily money handling and deposit, maintaining records; Handling problems that employees or patrons may have -
TelemarketerEverdry Water Proofing Jul 1996 - Aug 1997Greater Chicago AreaSummers and breaks from schoolCold calls to set appointment for house foundation inspections; Dialing by hand; Reading and typing verbatim
-
Under Grad AssistantIllinois State University Jan 1997 - May 1997Normal, Illinois, United StatesWoman's Studies Department - Filing; Research; Receptionist duties -
Call Center AgentIllinois State University Jan 1997 - May 1997Normal, Illinois, United StatesDialing by hand ISU Alumni to collect donations for the school; Reading and typing verbatim
-
Dietary WorkerCommunity Convalescent And Rehabilitation Center Oct 1994 - Jan 1995Naperville, Illinois, United StatesFilled tray orders for clients, Cleaned dished; General cleaning in kitchen
Cathy Russell Skills
Cathy Russell Education Details
-
Union Studies -
Business Management With Concentration In Marketing -
Addiction Counseling -
Art Therapy -
Psychology
-
Wheaton Warrenville South High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Cathy Russell
What company does Cathy Russell work for?
Cathy Russell works for Sug’s Arts
What is Cathy Russell's role at the current company?
Cathy Russell's current role is Creator – Painter, Photographer, and Jewelry Maker.
What is Cathy Russell's email address?
Cathy Russell's email address is hi****@****ail.com
What schools did Cathy Russell attend?
Cathy Russell attended University Of Hawaii-West Oahu, Devry University, College Of Dupage, Heartland Community College, Illinois State University, Wheaton Warrenville South High School.
What skills is Cathy Russell known for?
Cathy Russell has skills like Diversity And Inclusion, Social Media, Public Speaking, Contract Management, Trust And Safety, Human Resources, Website Building, U.s. Health Insurance Portability And Accountability Act, Legal Assistance, Adult Learning, Graphic Design, Data Entry.
Not the Cathy Russell you were looking for?
-
3carolina.rr.com, equifirst.com, wellsfargo.com2 +170465XXXXX
-
Cathy Russell
Deputy Chief Business Technology Officer - Minnesota It Services Partnering With Deed At State Of MinnesotaSt Cloud, Mn4charter.net, mn.gov, ngwmail.des.state.mn.us, state.mn.us4 +165122XXXXX
-
5adelphia.net, comcast.net, aol.com, comcast.net, russellteam.com9 +176542XXXXX
-
2hotmail.com, vancepublishing.com2 +191330XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial