• Excelled in Daily Sales management across commercial property, residential, and automotive glass replacement sectors.• Demonstrated expertise in Customer Service, ensuring client satisfaction and retention.Prepared various daily and weekly sales reports. • Generated and analyzed comprehensive daily and weekly sales reports, facilitating strategic decision-making. • Orchestrated bank deposits, meticulously compiled reports, and provided insightful Profit and Loss statements.• Scrutinized and sanctioned weekly timecards and reports, ensuring accuracy and compliance.• Monitored Key Performance Indicators (KPIs) to track progress towards monthly financial targets.• Supervised Glazers for external services and shop employees, enforcing top-tier safety protocols and PPE usage.• Guided and supervised employees in diagnosing equipment and vehicle repairs, ensuring efficient resolution and optimal resource allocation for window replacement or repair projects.

• Spearheaded integration plans to unite two disparate business locations, fostering enhanced growth and synergy.• Enforced workplace safety protocols, instilling best practices, procedures, and employee training initiatives.• Revamped warehouse layout to accommodate incoming product lines efficiently.• Streamlined departments and implemented optimal operational strategies to maximize profitability.• Supervised shop employees to ensure alignment with customer expectations and service standards.• Orchestrated warehouse restructuring efforts alongside the implementation of new departments and streamlined processes.• Managed equipment procurement responsibilities to support operational needs effectively.• Collaborated with external vendors to facilitate the procurement of temporary labor as required.• Instituted a monthly safety share initiative in lieu of traditional crew meetings, distributing copies to all employees, including the management team, to promote a culture of safety awareness and engagement.

• Formulated, implemented, and iteratively refined business strategies to facilitate seamless integration post-acquisition, aligning with the parent company's strategic vision. Emphasis placed on leveraging subsidiary synergies to propel core initiatives and broaden collective market presence.• Transformed a historical annual loss of -9.8% Operating Profit in a challenging market environment into a +3% Operating Profit margin through the implementation of lean manufacturing practices, stringent cost controls, expansion of services/products, and diversification of market segments.• Orchestrated operations during the longest period of zero harm incidents in the past decade, catalyzed by a cultural shift and the execution of a comprehensive Safety Improvement Plan (SIP).• Revamped both Service and Parts Departments from cost centers to profit centers by integrating offerings into new sales contracts and delivering turnkey solutions to end users.• Tripled inventory turnover rates to the highest levels seen in over two decades, with a strategic focus on reducing Excess and Obsolescence (E&O) through effective product lifecycle management and upgrades to the ERP system.• Aligned business operations with new global strategic sourcing initiatives, resulting in a 38% reduction in lead times from overseas parts vendors, alongside successful renegotiation of pricing to mitigate the impact of new tariffs.• Defined new objectives for engineering and product groups to expand supplier options for proprietary items, leading to a diversified vendor base and a shift in customer perceptions regarding previous supply constraints.

• Supervised daily mill operations as a production supervisor, maximizing workflow, meeting monthly production quotas, and adhering to deadlines.• Implemented and oversaw plant safety policies and procedures.• Assisted and supervised employees in diagnosing equipment repairs, ensuring appropriate craftsmen were engaged and estimating repair duration and requirements.• Communicated repair needs and expected work resumption timelines to various levels of management.• Supervised a tube mill team of 20 employees, supporting production leads in recruitment and training efforts for new team members.• Managed daily employee timekeeping and payroll using Kronos.• Maintained records of various mill reports, including mill downtime, daily tons, production, scrap logs, and safety training documents.• Directed and organized the daily production workflow.• Communicated regularly with management at different levels to coordinate necessary repairs and operational flow.• Oversaw and executed 65 projects aimed at organizing, streamlining, and cleaning departments to enhance mill efficiency ratings.• Chaired and supervised the company safety committee, conducting monthly safety meetings and departmental safety walk audits.• Provided continuous safety training for employees.

• Production supervisor overseeing and coordinating daily mill operations, including maximizing workflow, monthly production quotas and keeping deadlines.• Assist/Supervise employees in diagnosing repairs of equipment and ensuring the right craftsmen is called in and figure out how long and what all is required in the repair time.• Informing various levels of management of repair need and expectation of when work can resume.• Supervise tube mill with 20 employees, assisting production leads with hiring and training of new team members.• Kronos time keeping of employees daily time cards.• Keeping track of various mill reports, mill downtime log, daily tons and scrap log reports.• Directing and organizing the daily flow of production work.• Communicating daily with various levels of management to coordinate necessary repairs and operations flow.• Execute and oversee 65 projects, which includes organizing, streamlining, and cleaning departments to increase mill efficiency ratings.• Conducting weekly safety crew meetings.

• Directed and coordinated operations as the General Manager.• Conducted safety training for both employees and contractors while managing the safety program.• Oversaw the hiring and training of a work crew consisting of 6 employees.• Served as the public relations liaison to potential clients, current clients, and suppliers, ensuring the delivery of exemplary customer service and products.• Managed company advertising and sales initiatives.• Provided customer service to existing accounts and facilitated the issuance of additional quotes and bidding for new jobs.• Researched options for purchasing metal finishing equipment, assessing cost efficiencies and return on investment (ROI).• Possessed over 30 years of experience in sandblasting and painting (both air and airless).• Conducted pre-shift Toolbox Talks to ensure a proactive approach to safety and operational readiness.