Matt Nelson Email & Phone Number

Milford, Ohio, United States

Former National Account Manager - 2024

Dayton, Ohio, United States

PDP partners with Big Box retailers to meet their customers last mile delivery needs. I manage 15 private contractors and their logistics teams to ensure on time delivery and top notch service for our customers while maintaining a positive relationship with our partners.

Troy, Ohio, United States

Vandalia, Ohio, United States

Remote

Kettering, Ohio, United States

Tipp City, Ohio, United States

Vandalia, Oh

Dayton

During my time at Drury Inn Dayton North, I was taught the correct way to hospitality. I learned how to navigate a guest's experience to a successful outcome through appropriate planning as well as maintaining an observational focus to each guest interaction. I lead the front desk team to several successful milestone's at Drury #109. Some of these milestone's are: never failing a quality assurance during my tenure, receiving the highest Market Matrix scores the hotel had every received, as well as the hotel's top month in Gold Key sales for our region three months in a row.

Dayton, Ohio Area

Travelliance provides full-service lodging services for airlines, railroads, and many other industries. Developed and maintained a relationship between Travelliance, PSA Airlines, and over 150 hotel vendors.Provided client with activities that reduced client’s costs by $7.8 million through room rate negotiations, no show rooms, and tax exemptions. Monitored client payments and account receivables in conjunction with Billing Specialists.Trained Travelliance staff on requirements and protocols of supporting airline clients.Forecasted client lodging needs.Monitored client trends and provide analysis reporting, as well as recommended actions to correct any negative trends.Managed client complaints from initiation to resolution.Facilitated rate increases requested from vendors with the client, while incurring no additional costs to Travelliance.Trained PSA crew members on Travelliance applications.Increased the number of Crew Connex users (hotel feedback reporting application) by over 2000 users.

Administered contracts by monitoring costs, oversight and progress, protecting the Government’s rights, enforcing all terms and conditions, negotiating modification and change order as required, and ensured that all actions were properly closed out when all contractual actions were completed.Procured and planned acquisitions for standard or specialized items, services, and/or construction contracts where specifications have become standardized and established competitive markets and price competition exist. Reviewed requisition package for adequacy, consistency, and compliance with administrative, regulatory, and procedural requirements. Developed solicitations and evaluate responses. Compiled complete bidders' list from qualified applicationsPrepared and issued solicitation documents selecting appropriate clauses, ensuring clear and complete specifications, including packing and delivery requirements or other routine supplemental stipulation. Monitored contract performance and assisted in contract termination. Monitored contract performance through telephone conversations, correspondence, site visits, inspections, progress reports, and analysis of contractor metrics, for compliance with performance standards, applicable laws, delivery schedules, payment provisions, inspections, progress reports, and other requirements stated in the contract.

Chairman of a successful twenty-volunteer committee that generated marketing strategiesOrganized and supervised volunteers to complete regional tasks for the promotion of various eventsDeveloped successful sales strategies for multiple functions to provided wages for Ugandan Women’s Cooperatives Managed and monitored feedback from social media connections to raise awareness for the non-profit along on national levelAssisted in the evaluation of the effectiveness of new concepts to help raise funds to rebuild Bigodi Primary School in UgandaWorked within a team to achieve goals regarding donation totals, total number of attendees, and creating promotional strategies for the 5K Run to Empower eventDrafted and delivered speeches on a weekly basis during all member meetings, events, and press related functions

Daily Hotel Operations including customer facing through-out: processing of monetary transactions, utilization of accomplished customer service skills during every guest interaction, resolution of complaints to insure enjoyable experience residing at facility, and processing of phone registrations

Master Of Business Administration - Mba, Operations Management And Supervision, 3.8

Bachelor Of Arts (Ba), Anthropology

Activities and Societies: The Empower Campaign, Student Employment

Associate Of Arts - Aa, Communication, General, 3.2