Siddharth Jain Email & Phone Number

New Delhi, Delhi, India

New Dlehi

Sapphire Ventures is my bold foray into the B2B space and was incorporated in 2014 with the idea of filling the quality gap between tour operators and destination specialists for the Indian states of Himachal Pradesh, Rajasthan & Uttarakhand, primarily, for the incoming guests of agents outside North India. The brand over the years has created its niche and has a long list of happy clients and we ensure that we cater to each client request with equal care and consideration. Our packages are customized and we do offer support in terms of transportation and stay arrangements as well for our guests.Key responsibilities include:► Identifying locations across the three states and training my team to help and guide travel enthusiasts approaching us decide the destinations to visit suitably.► Managing the complete cost, financing and hiring aspects besides monitoring day to day operations vis-a-vis employee performance and consistency.► Overseeing proper administration of business, facilities and Staff members and providing mentoring support as and when required.► Developing a strong brand presence by connecting with media channels and print ad agencies to ensure our packages reach the common public on time.► Ensuring digital presence of our business, allowing online sales and clearly keeping track of submitted reports about revenue generated.

New Delhi Area, India

I founded Kazin Travel Consultants LLP with my partner to expand Leisure Tourism constructuvely & also to recognize rarely visited destinations such as Azerbaijan, Belarus & Kazakhstan as some of the most attractive, safest and premium CIS destinations with a great potential of MICE. Kazin Travel Consultants LLP ( KTC ) was formed with the vision to create premier DMC for the region. Evidently, KTC today is well known for its niche products and quality delivery in the market.As Director, I manage a team of 20 professionals dedicated to creating a sturdy customer base and taking the legacy forward. Key Responsibilities include:► Creating new business opportunities by networking with prospects, building and nurturing long-term business relationships, and initiating contracts and deals.► Negotiating win-win deals, identifying new markets for opportunities, interacting with the right coordinators and taking communication across with prospects.► Identifying new and rare destinations for people to visit and enjoy their travel and tours besides ensuring 100% safety.► Designing products that offer beneficial deals to customers and also help us generate revenue ethically and help retain our customers in the long-run.► Encouraging an organizational culture based on trust and mutual respect and inducting new vendors every now and then, to ensure work proceeds systematically and on time.► Liaising with government authorities to obtain licenses and permissions to enable travel options to countries and locations across the globe.► Acting as the brand ambassador for the Co., representing at Conferences and Workshops to establish a positive reputation of our services on he whole.

New Delhi, Delhi

Clicl2travel.in was an Online platform to book Holidays for users from across the globe, with primary target being Indians. From a users' perspective, the website was very simple and high on quality service and delivery and we got duly acknowledged for the same,With a team of over 20 employees, we successfully had more than 2000 buyers of our product packages and managed to win over the hearts of clients from across the globe, wanting to come to India or clients from India, wanting to visit overseas.My key responsibilities included:► Designing and rolling out new packages and products and overseeing execution of sales and marketing practices for bringing in new clients.► Ensuring quality of services from the side of vendors we tied up with so that clients would be happy with travel and stay arrangements.► Liaising with Indian government and relevant Ministries for ensuring smooth journeys for our clients.► Tying up with 3-Star to 7-Star Hotels and Tourism providers and local guides to ensure we provided variety in terms of budget and purchases to our clients.► Ensuring digital marketing of our website was up to the market and the ad spends we made every month was well optimized.► Creating organizational policies, procedures and setting performance benchmarks for our team.► Creating a strong brand presence for our website by advertising on various online as well as offline platforms.

This role at journeymart.com equipped me with all the required knowledge about online selling of travel packages and itineraries and helped me find my niche in the Travel Industry for the long-run.I developed a strong interest towards setting up my own business while at Journeymart and built connections with travel enthusiasts and top business leaders in the Hospitality industry from across the globe.I developed contacts in the B2B as well as B2C sectors and nurtured long-lasting business relationships along the way.My key responsibilities included:► Maintaining Sales and Promotion for company by being very aggressive in markets for selling Air and Non-Air Packages (B2B).► Driving teams to move swiftly, build ambitious culture and over-achieve targets month on month.► Meeting Travel agents and bring in new accounts on regular basis from various cities besidesmManaging the existing travel Agents accounts and generating regular revenue from them.► Managing & driving multi-city sales team, target planning, distribution & tracking besides devising branding initiatives to sustain our image in the long-run.► Demonstrating expertise in B2B sales environment navigating corporate processes & dealing with admin managers and purchase-procurement teams and external vendors.► Identifying & recruiting the right talent for all locations & provide training to them besides planning and carrying out Direct Marketing Activities such as Bulk SMS, E-mailing and Print Advertising.► Handling Tele-calling team for direct marketing (B2C) for Promotional Holiday Packages besides using other forms of lead generation for continuous benefit.► Monitoring And reporting all Marketing Activities besides providing relevant Management information.

New Delhi, Delhi

Air Sahara, now known as Jet Lite is a subsidiary airline of renowned brand Jet airways based in Delhi. Air Sahara offers scheduled services to all the major metropolitan cities and all key destinations of India. One of the core Airlines Service in India, it was an excellent opportunity for me to be on their payroll as Manager-International Sales.My responsibilities included the following but were not limited to:► Developing business plans covering sales and revenues for assigned countries and participate in the development of the annual marketing plans.► Advise Regional Sales Directors and Segment Sales Directors on the geographical best practices in order to streamline the sales process in line with geographical trends of specific countries and cities.► Align our sales practices as per international guidelines and communicate with leading online travel websites, Hotels and Restaurants as well as third party vendors for arranging food, accommodation and infrastructure in different countries where our flights operated.► Identifying new opportunities and promoting our Airlines Services and pricing packages for creating customer base in other countries.► Forecasting sales for our products and identifying the major existing and new potential customers and markets in B2B as well as B2C space.► Managing key stakeholders in order to ensure and strengthen local partnerships besides monitoring progress ensuring on-time delivery of larger projects► Participating in maintenance of Airlines website, assisting in smooth functioning of Web infrastructure and communicating plans and package changes to IT staff.► Demonstrating experience in managing Airport Infra Projects having good connect with Airport Developers/Contractors besides developing my knowledge of Aircraft fueling systems & Ground support.► Negotiating international sales contracts & advising senior management about allowed Air Flight norms, Statutory regulations and Legal aspects in different countries.

In this role, my key responsibilities included:► Providing exceptional traveler care and customer service to individual as well as business/ corporate clients► Accurately completing end-to-end travel requirements for both international and domestic travel arrangements for air, hotel, rail, requests for ticketing, fares, routing and visa requests for Business Travel clients.► Using my knowledge of domestic and international critical itineraries/routings in order to come up with customized plans for approaching customers.► Coordinating with multiple departments to ensure quick resolution of customer queries and strict adherence to SLAs,► Working in sync with Co. policies, procedures, desk Instructions besides reading & complying with Induction norms.► Ensuring excellent customer service and business communication skills (Both Written and Verbal) to persuade B2B as well as B2C customers in buying our products.► Service online requests for clients and providing consultative multi-country routings for best fares and preferred carrier usage. ► Counseling clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the Corporation’s business travel policies► Maximizing the benefits of Co.'s MIS and telephony to deliver a superior booking experience to travelers.► Researching and resolving client inquiries and problems at point of sale besides coaching, developing and mentoring peers, both new and junior Travel Consultants.► Delivering performance as per defined KPIs and complying with all legal and industry standards besides providing superior consultative value to clients.

Education record

Education record