CoDo helps companies onboard and educate their customers, partners and employees.

UJET is a B2B SaaS tech startup empowering call center CS agents to resolve customer issues efficiently by combining real-time communication channel with data channel. Hisun co-founded the company back in 2015, and served as the Chief Product Officer (among many other hats as a cofounder).

Strevus is a Data SaaS company providing utilities to organize and maintain the regulatory data in financial industry. Hisun joined as the employee #1, and lead the UX team. - Delivered simple and intuitive user experience to the traditionally UX-deprived regulatory data management market for financial industry- Built and grew a high-performing user experience design team with system and processes in place to work efficiently in Lean and Agile environment - Owned the user experience end-to-end and represented design vision to both internal stakeholders and customers

- Established directions in User Experience and Product Management for a new consumer-facing web app product of an early-stage startup- Understood backend and its complexity to simplify the user experience - Ran alpha testing program, interviewing users and collecting feedback- Tested out Marketing messages and product-market fit- Architected the service UX and navigations

Microsoft was investing heavily on Windows Live brand with all its web services like Hotmail, Messenger, One Drive and the likes back then. Hisun was brought in as a UX expert but morphed into a PM during her time in Microsoft. She served as the first PM owner for the brand's representative service Live.com.

Tegic was the dominant leader with their mobile text input solution T9 and was acquired by AOL Mobile. - Represented mobile phone OEM accounts for user experience for market-dominant mobile text input solution called T9- Designed account/market-specific features and collaborated closely with business units- Design strategy to develop the company’s new business of multimodal input systems

- Led user experience development of Mobile Instant Messaging. Conceptualized features and their interaction, specified UI, conducted user testing, and arranged with other functional teams around the world to build the application UI and market it.- Co-led early-stage product planning of the emerging Mobile Presence feature. Assessed user perception of the service through focus group research, and identified opportunities to leverage current Motorola mobile UI, which were later developed into Motorola’s Presence solution.- Owned Sprint account for Motorola's V60v and Verizon V710 user experience. Defined UI products, built relationship with customer counterpart, supervised design contractors, and monitored ODM development of phone software.- Formulated internal prototyping tool and internal design process improvement project.- Founded and hosted UI quarterly executive summits with Motorola's 6 global design offices.