Managing specific regions across EMEA within facilities management

My role was to ensure that the store delivers a Premium Consumer Experience by ensuring all departments are constantly up skilled and all staff are fully trained with process operations and are following all company policies and standards to make NIketown the Center of Operational excellence and delivering world class service. My duties includes; scheduling, P&L, financial reporting, cash management, customer service, IT, IC, costs, budgets & forecasts, vendor management & procurement… Show more My role was to ensure that the store delivers a Premium Consumer Experience by ensuring all departments are constantly up skilled and all staff are fully trained with process operations and are following all company policies and standards to make NIketown the Center of Operational excellence and delivering world class service. My duties includes; scheduling, P&L, financial reporting, cash management, customer service, IT, IC, costs, budgets & forecasts, vendor management & procurement contracts, P&S, facilities management, shipping & receiving, compliance & auditing, health & safety and Loss Prevention across multi-site operations.I have a genuine passion for people; I promote care and progression within my role as a leader. During my career, I have gained significant cross functional experience ensuring that 100% attention to my work is a standard I abide by. Show less

Manage and investigate stores cash / card losses.Implement NRBV policies & procedures.Manage a team of 10 direct lines.

Section Manager for various departments including Commercial Awareness, Customer Service and Operations Management.