Helen Arnsdorff Email & Phone Number

Perform all flight attendant duties as assigned as contract flight attendant to Executive Jet Management through In-Flight Crew Connections. Attend to all service and safety functions on board company aircraft, maintain training currency, and complete all required expense reporting procedures.

Cincinnati, Ohio, United States

Delivered exceptional, concierge level service to a diverse and high-end clientele group while adhering to all FAA and company regulations for domestic and international flights. Coordinated all manner of trip details based on confidential passenger profiles, including extensive and detailed menu planning, catering procurement, and cabin preparation to include foreign destination restrictions and cultural norms.

Cincinnati, Ohio, United States

Provided high-end, personalized, and discreet service on private family-owned G550 managed by EJM. Gourmet menu planning and food procurement based on owner’s detailed preferences, on board preparation of multiple course meals, and service to reflect dietary restrictions, religious preferences, and high-quality standards, all while incorporating regional and international cuisine. Coordinated all on board trip details including menus, catering, provisioning of china, crystal, fine linens, and bedding. Sourced availability using local contacts in both domestic and international destinations to ensure costs meet budgetary goals. Balance strict professionalism and an approachable demeanor with owner’s guests, employees, and family while working in a high-pressure and rapidly changing environment.

Observed, evaluated, and retrained FAs to ensure they performed duties to the highest level of proficiency established by the Standards Department. Attend multiple department meetings each year to develop and implement new service standards, to include etiquette, uniforms, service technique, and personal appearance standards. Ensure safety and comfort of high-end clientele, treating each trip as an individual experience. Research multiple international destinations, make local contacts, and provide the highest quality menu planning and procurement of catering. Prepare aircraft cabin for all domestic and international flights. Maintain strict confidentiality in adherence to all Part 135/91/91K company procedures.