• Involved in design discussions and architectural reviews with internal teams(developer and product owners) to understand features and identify impacted areas and potential risks.• Handled effort estimation, prioritization, planning, risk analysis of sprint features and coordinated the testing activities of software applications adhering to quality standards and procedures. • Participated in hiring, mentoring and providing knowledge transfers on software applications, technologies, testing standards and procedures.• Tracked and maintained quality assurance metrics of team to attain company KPIs.• Analysed production issues to find the root cause, tested and deployed them into production.• Conducted scheduled audits and reviews of existing applications and suggested improvements to increase traffic.• Helped organisation to build new processes and guidelines to streamline QA as an entity.• Created and managed documents such as data flow diagrams, operational guide lines in confluence, KPI reports using MS excel.• As a team lead I was able to showcase my technical skills, conceptual skill, communication skills, decision making and analytical skills to make the release smoother.

• Involved in design discussions and architectural reviews with internal teams(developer and product owners) to understand features and identify impacted areas and potential risks.• Created and managed documents such as data flow diagrams, operational guide lines in confluence, KPI reports using MS excel.• As a team lead I was able to showcase my technical skills, conceptual skill, communication skills, decision making and analytical skills to make the release smoother.• Mentoring and helping team in deliverable.

Contributed in automation which includes designing, developing and executing automation testcases using selenium with Cucumber framework for both API and Web applications.• Performed functional testing practices which includes Acceptance testing, Regression testing, Integration testing, performance testing, defect tracking using different tools like Postman, J-meter, Test link, Confluence, Jira. • Mentoring and helping team in deliverable.

• Involved in design discussions and architectural reviews with internal teams to understand features and identify impacted areas and potential risks.• Involved in hiring, mentoring and providing knowledge transfers and training of applications, technologies, testing techniques and standards.• As QA lead, I have tracked and maintained quality assurance metrics of team to attain company KPIs.• Taken part in effort estimation, prioritization, planning, risk analysis, coordinating testing activities of software applications adhering to quality standards and procedures.• Analysed production issues reported, identified the root cause after proper troubleshooting, getting it fixed from developer, tested and deployed to production.• Conducted scheduled audits and review of existing applications and suggested improvements to increase traffic.• Helped the organisation to implement new processes and guidelines which helped to streamline QA as an entity.• Created and managed documents such as user guides, operational guide lines, KPI reports using MS excel.• Led a team, where I was able to showcase my technical skills, conceptual skills, communication skills, decision making and analytical skills to make the release smoother.

• Liaised with internal teams like product managers, developers and reviewed product requirement documents, specifications, and technical architectural design documents to understand the feature and plan testing strategies.• Created detailed and well-structured test plans and test cases in Jira for each feature we test and got it reviewed and executed.• Give proper QA effort estimation and conducted testing activities adhering to standards and procedures. Also ensured the functionality of software applications under normal and abnormal conditions.• Performed functional testing using different testing techniques like acceptance, black box, regression, performance etc with help of certain tools like J-meter, Charles proxy.• Identified defects and faults in application at right time, documented in Jira and tracked defects till its closure.• Identified the impacted areas and performed in depth regression testing when bugs/feature are resolved and validated.• Executed testcases and generated test reports to describe program evaluation, testing, and correction.• Written and maintained technical documents such as flow charts, user manuals, and knowledge base for the future use and training.• Analyzed production issues, troubleshooted to find root cause, diagnosed, tested and resolved the issues.• Helped in hiring and mentoring new team members.• Created detailed and well-structured test plans and test cases in Jira for the application to test. • Executed test cases and generated test reports in Jira to evaluate testing progress and take right decisions.• Written and maintained ‘How to use’ documents, flow diagrams and operational guides for teams.

Played key role in as a manual tester in Regression Testing.Played key role in forming and managing a team of 28 members for regression.During new feature implementation played the key role in:• Scenario identification• Test case creation• Test case Execution• Script Creation• Preparation of test Suite• Test Suite execution• Reporting and tracking bugs in bug tracking tool.

Worked as Level 1 support Tech support agent at Sutherland Global Services.