Heather Johnson Email & Phone Number

Washington, Dc, Us

• Oversee donor revenue operations and data management, including incoming gift processing, monthly reconciliation, best practice policy and protocol development, gift agreement review, and data integrity.• Establish and reinforce organizational business rules and compliance across business systems to ensure efficient monthly reconciliation of revenue and timely and accurate recording and reporting of gifts.• Work closely with Stewardship department to enact data and revenue management policies to enhance donor experiences and satisfaction.• Assist in vendor relationship management, consult on contracts and agreements.• Lead gift agreement review process and develop process documentation in coordination with Legal, Philanthropy, and Finance colleagues.• Lead the development and implementation of team-wide, division-wide, and organization-wide policies, procedures, and protocols that optimize gift acceptance and ensure a robust system of high-quality services is in place.• Envision and develop resource workshops in order to educate and empower staff in gift administration policies and procedures. • Supervise gift processing specialists by providing guidance in IRS and GAAP best practices and regulations, effective project management, skill development, goal setting, monitoring progress, and working to remove roadblocks to enable the team’s success.• Utilize Agile Scrum methodology for project management and execution.• Assist with database entry, queries, reports, imports, and exports, as needed.

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

Mclean, Virginia, United States

Bethesda, Md

Mclean, Va

Mclean, Va

Washington D.C. Metro Area

Washington, Dc

Washington, Dc

Bethesda, Maryland

Washington, District Of Columbia, United States