Md Mahedi Hasan Email & Phone Number

Dhaka, Bangladesh

*Design, implement, and maintain network infrastructure, including LAN, WAN, VPN, and wireless networks*Ensure network security by implementing firewalls, VPNs, and other security measures*Monitor network performance and troubleshoot network issues*Collaborate with cross-functional teams to design and implement network solutions that meet business requirements *Ensure network documentation is up-to-date and accurate*Provide technical support to end-users and other IT teams*Maintain network hardware and software inventory*Participate in the on-call rotation for network support

Dhaka, Bangladesh

* Ensure Proper Technical Support to All Corporate Clients According to the Email, Phone Call, and Online Ticketing System. * Understanding Network, identifying problems, troubleshoots, and providing Technical Support * Working in a complex IP network environment (running OSPF, BGP, MPLS, VRF based). This mainly includes L3 VPNs, and L2 VPNs (Pseudo wires), MPLS Traffic-engineering alongside dynamic routing protocols. * Working with multiple vendor Routers and Switches (Juniper, Cisco, HUAWEI, & MikroTik) * Configure and manage GRE tunneling to route traffic between different Layer-3 networks. * Construct and manage different types of VPN (IPsec, GRE, IP-IP, EoIP, PPTP, L2TP, etc.) * Monitoring Client nodes using SolarWinds & WhatsUP(For MPLS Link) Gold monitoring tools.

Dhaka, Bangladesh

* Ensure proper technical support to all clients according to the online ticketing system. * Network performance monitoring, tuning, and reporting. * Configuration, Implementation, and Maintenance of Data, EPON & GPON Networks. * On-site customer support with troubleshooting and resolving issues in a short time. * Understanding Network, Identifies Problems, troubleshoots, and providing Technical Support * Configure different types of routers and troubleshoot (Linksys, TP-Link, Tenda, MikroTik, Asus, etc). * Ensure that TTs are resolved or reported as per SOP (Standard Operating Procedure). * Device Provisioning and Installation & maintenance of the network up * Communicate with customers via email and phone * Monitoring the network system using Dude, and Cacti etc. * Ticket generating, forwarding & follow up quality, * Collaborated with colleagues on the improvement of network infrastructure in order to increase reliability, and effectiveness, and reduce expenses.

Dhaka, Bangladesh

WordPress Theme Development &Customization, Monitoring and maintaining computer systems and networks ,Installing and configuring computer hardware, cctv etc

Bachelor Of Science - Bs, Electronics And Communications Engineering

H.S.C, Science, 5.00

S.S.C, Science, 5.00