Md Mahedi Hasan Email and Phone Number
A highly skilled Technical Support Engineer with over three years of experience in network administration, technical support, and IT infrastructure management. Possesses a strong educational background with a B.Sc. in Electronics and Communication Engineering, and holds multiple industry certifications including MikroTik Certified Security Engineer (MTCSE), MikroTik Certified Routing Engineer (MTCRE),MikroTik Certified Network Associate (MTCNA), and Cisco Certified Network Associate (CCNA).Demonstrates expertise in managing complex IP networks, configuring and maintaining various VPNs, and providing top-tier technical support. Proficient in web design and development, network monitoring, and customer service. Adept at troubleshooting network issues, ensuring network performance, and implementing IT solutions to enhance organizational efficiency.
Giga Tech Limited
View- Website:
- gigatechltd.com
- Employees:
- 47
-
Network EngineerGiga Tech Limited 2024 - PresentDhaka, Bangladesh*Design, implement, and maintain network infrastructure, including LAN, WAN, VPN, and wireless networks*Ensure network security by implementing firewalls, VPNs, and other security measures*Monitor network performance and troubleshoot network issues*Collaborate with cross-functional teams to design and implement network solutions that meet business requirements *Ensure network documentation is up-to-date and accurate*Provide technical support to end-users and other IT teams*Maintain network hardware and software inventory*Participate in the on-call rotation for network support -
Technical Support EngineerLink3 Technologies Limited 2022 - 2024Dhaka, Bangladesh* Ensure Proper Technical Support to All Corporate Clients According to the Email, Phone Call, and Online Ticketing System. * Understanding Network, identifying problems, troubleshoots, and providing Technical Support * Working in a complex IP network environment (running OSPF, BGP, MPLS, VRF based). This mainly includes L3 VPNs, and L2 VPNs (Pseudo wires), MPLS Traffic-engineering alongside dynamic routing protocols. * Working with multiple vendor Routers and Switches (Juniper, Cisco, HUAWEI, & MikroTik) * Configure and manage GRE tunneling to route traffic between different Layer-3 networks. * Construct and manage different types of VPN (IPsec, GRE, IP-IP, EoIP, PPTP, L2TP, etc.) * Monitoring Client nodes using SolarWinds & WhatsUP(For MPLS Link) Gold monitoring tools. -
Support EngineerXpress Technologies Limited 2021 - 2022Dhaka, Bangladesh* Ensure proper technical support to all clients according to the online ticketing system. * Network performance monitoring, tuning, and reporting. * Configuration, Implementation, and Maintenance of Data, EPON & GPON Networks. * On-site customer support with troubleshooting and resolving issues in a short time. * Understanding Network, Identifies Problems, troubleshoots, and providing Technical Support * Configure different types of routers and troubleshoot (Linksys, TP-Link, Tenda, MikroTik, Asus, etc). * Ensure that TTs are resolved or reported as per SOP (Standard Operating Procedure). * Device Provisioning and Installation & maintenance of the network up * Communicate with customers via email and phone * Monitoring the network system using Dude, and Cacti etc. * Ticket generating, forwarding & follow up quality, * Collaborated with colleagues on the improvement of network infrastructure in order to increase reliability, and effectiveness, and reduce expenses. -
It OfficerTech Planet It & Communication Sep 2020 - Dec 2020Dhaka, BangladeshWordPress Theme Development &Customization, Monitoring and maintaining computer systems and networks ,Installing and configuring computer hardware, cctv etc
Md Mahedi Hasan Education Details
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Institute Of Science And Technology, BangladeshElectronics And Communications Engineering -
Dr.Mahbubur Rahman Mollah College (Dmrc)5.00 -
Jatrabari Ideal High School And College5.00
Frequently Asked Questions about Md Mahedi Hasan
What company does Md Mahedi Hasan work for?
Md Mahedi Hasan works for Giga Tech Limited
What is Md Mahedi Hasan's role at the current company?
Md Mahedi Hasan's current role is Network Engineer | Giga Tech Ltd..
What schools did Md Mahedi Hasan attend?
Md Mahedi Hasan attended Institute Of Science And Technology, Bangladesh, Dr.mahbubur Rahman Mollah College (Dmrc), Jatrabari Ideal High School And College.
Who are Md Mahedi Hasan's colleagues?
Md Mahedi Hasan's colleagues are Shamrao Vaitagle, Rajshree Jadhav, Jannatul Ferdous Tuli, Sadia Nawrin, Suman ., Limon Biswas, Redwanul Haque.
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