Heather Medrano Email & Phone Number

Phoenix, Az, Us

Las Vegas, Nevada, Us

• Communicate with project management team to ensure alignment on project progress and financial tracking, enhancing client service delivery.• Send contract invoices to customers promptly, ensuring clarity and accuracy to maintain trust and satisfaction.• Conduct monthly reconciliation of bank accounts and credit cards, ensuring accuracy and transparency for internal and external financial records.• Manage the monthly/quarterly close process with meticulous attention to detail, ensuring reliable financial reporting.• Review financial statements to identify trends, discrepancies, and opportunities for improvement, providing actionable insights for upper management.• Utilize vendor portals for efficient tracking and management of compliance requirements, ensuring to always be in good standing and available for customers.• Oversee insurance renewals, including employee benefits and business insurances, ensuring adequate coverage and cost-effectiveness.• Provide executive assistance as needed, demonstrating versatility and adaptability in supporting client needs and organizational goals.

• Managed Accounts Receivable (AR) and Accounts Payable (AP) processes, ensuring timely and accurate financial transactions for clients.• Recorded customer payments and facilitated bank deposits, maintaining precise financial records.• Processed expenses in QuickBooks, allocating costs to appropriate accounts and classifications, benefiting client financial clarity.• Maintained proactive communication with clients, vendors, and colleagues, ensuring smooth operations and client satisfaction.• Successfully adhered to deadlines and maintained effective communication while working remotely, demonstrating reliability and accountability for clients.

Carpinteria, Ca, Us

• Working closely with the HR team and department managers to determine recruiting goals according to business need.• Market available positions to qualified individuals and utilize candidate tracking software to track and monitor applicants’ progress through the recruitment pipeline.• Schedule and manage calendar appointments for hiring managers to interview qualified candidates by providing agendas and reserving meeting space.• Complete administrative tasks, such as drafting correspondence, completing new hire paperwork, and maintaining employee files.• Research, compile, and distribute project details during off-peak recruiting times.

Tarrytown, Ny, Us

• Work closely with the executive team and department directors to identify hiring needs.• Seek out qualified, reputable Nurse Case Managers to add to our rapidly growing team.• Provide candidates with an understanding of the Nurse Case Manager role.• Support candidates and the management team through the on-boarding process to ensure a smooth transition.• Assist in conducting interviews, and communicating candidate qualifications with the management and executive teams.

Phoenix, Arizona, Us

• Identify and engage new SharePoint development clients through email leads, referrals, and requests for proposals.• Coordinate product demonstrations and consultations, ensuring follow-up with requested materials and maintaining communication until project initiation.• Collaborate with clients and the design team to develop precise mockups that align with brand standards and address client pain points.• Liaise with the project management team to acquire necessary client assets, ensuring smooth project progress.• Optimize Google AdWords and Bing Ads to attract clients with SharePoint or website development needs.• Support Executive and Development teams throughout the project lifecycle, ensuring successful delivery and client satisfaction.

San Ramon, California, Us

• Communicate with clients via phone, email, and in-person to clarify the details of incoming orders and job status.• Act as a liaison between client, production staff, and management team to ensure accuracy and punctuality.• Organize and prioritize orders with competing deadlines.• Utilize numerous software applications to prepare files for production, including Adobe Photoshop, Adobe Illustrator and Corel.• Nest orders to avoid wasted materials.• Process work orders to bill local clients and global accounts.• Assist with front counter duties, including balancing daily transactions and reporting sales to corporate accounting.

San Ramon, California, Us

• Support sales team by maintaining stock of marketing materials, and designing media for events.• Gather data regarding past sales performance and sales forecasting to report to Sales Manager.• Research associations and committee events for sales team to seek prospective sales.• Organize events such as luncheons and expos, including coordinating equipment rentals and catering.• Process work orders to bill local clients and invoice global accounts.• Transferred into Color Production Dept after demonstrating design skills while supporting the Sales team, and taking initiative to assist with production duties when administrative responsibilities were ahead of schedule.

• Design and deliver email marketing material to businesses and consumers.• Design and manage social media marketing campaigns. • Train new clients on our service via online webinars.• Process credit card payments from clients.• Investigate and resolve customer inquiries.• Actively communicate with customers and provide exceptional customer service via phone, email, and social media. • Assisted in training a knowledgable, professional customer service department 2013 & 2014 ISS Best in Business Award Winner - Best Auction Services (team accomplishment).

Us

• Recruiting, interviewing, and hiring effective sales associates • Training new & existing team members • Preparing daily sales goals and task list • Settling cash and credit card payments, balance cash drawer, and prepare bank deposit • Maintain communication with corporate office and upper management via phone, fax, and email • Follow directive material from corporate office and share with team • Verify and categorize incoming inventory, merchandise with existing inventory • Establishing and maintaining organized filing system for Human Resources material within the store. • Prepared daily, weekly, and monthly sales reports • Complete annual store inventory with RGIS Inventory Specialists • Tracked sales throughout the month and adjusted sales goals accordingly. • Extend excellent hospitality and exceptional service to all customers • Standing Assistant Store Manager - September - December 2011 • Promoted to Assistant Store Manager - January 2012 • Standing Store Manager - Sept-Oct 2012, December 2012

Associate'S Degree, Accounting

Certificate Of Completion, Accounting

Certificate Of Completion, Marketing

Diploma, General