Hendrick Fernandez Email & Phone Number

New York, New York, United States

New York, New York

Responsible for the delivery, facilitation and follow-up of all core operational training that will improve property management operational effectiveness, increase employee development, engagement and retention, and drive overall organizational performance through employee learning, development and subsequent employee performance for the East Coast.

Greater New York City Area

Responsible for leading all phases of operation of a 54 story, luxury rental property, including, but not limited to, direct supervision and development of the onsite management team, financial performance to budget and accountability for the sales, resident relations and maintenance functions. Ensure that all invoices are processed for timely payment in.

Greater New York City Area

Built community and industry knowledge by identifying trends to prepare for future occupancy needs and offering recommendations and training. Connected people to community through effective leasing administration and training of our sales team.Showed off our community by prioritizing curb appeal and maintaining accurate and in-depth knowledge of all.

Greater New York City Area

Connected with prospective residents through phone calls, appointments, and follow-up communications.Showed off our community by walking the property with prospective residents and delivering a persuasive sales pitch about the benefits of living in an Equity Residential apartment home. Managed the leasing process by guiding new residents through each step.

Greater New York City Area

Repaired and enhanced our community by maintaining and performing all plumbing, electrical, HVAC, appliance, carpentry, and painting needs at our community.Built rapport with residents by making positive connections with them in every interaction.Managed service requests by launching into action whenever maintenance issues arose, collaborated with.