Field Services Engineer
Current• Providing excellent customer service by providing safe, timely, and accurate installation and commissioning For Heliostar rotogravure, Flexo printing machines Worldwid.• Perform retrofit actions and machine repairs, inspections, maintenance, and troubleshooting.• Prepare and submit timesheets, service reports, delegation reports, drawings and other documents related to the assigned task.• Perform technical assistance, training and after sales services of the machines.• Coordinate with internal and external customer technicians during startups or maintenance jobs.• Build and maintain collaborative relationships with customers.• Sharing of experience and feedback to other projects and functions.• Report after sales opportunities at the customer site.• Compliance with processes, procedures, and tools.