Stephen Hale Email & Phone Number

London, Gb

United Kingdom

I do strategy and service design for digital services, specialising in discovery phases, usually (but not always) in the public sector, often (but not always) in transport, health and care.Lagom is a small, growing user research/discovery/service design agency with a depth of public sector experience. We have recently worked with: Health Education England, Skills for Care, NHS England/Improvement, Department of Health and Social Care, Wellcome Connecting Science, Barnardo's Centre of Expertise on Child Sexual Abuse, Genomics Education Programme, National School of Healthcare Science, Department of Work and Pensions, Department for Transport. Case studies for most of these are on the Lagom website: www.lagomstrategy.net

London, United Kingdom

Projects for: the Cabinet Office, Defra, the Genomics Education Programme, the Department for Transport, the Home Office, and the Ministry of Housing Communities and Local Government.

I was head of digital, responsible for digital engagement, digital policy making, capability, content design, and channels.

London, United Kingdom

I was head of communications performance and improvement for a year, responsible for leading change programmes, as well as the communications insight and evaluation function, and programme and project management.

I was head of digital engagement, responsible for digital diplomacy, communications campaigns, and capability building.

Msc, Electronic Publishing

Bachelor Of Arts (Ba), Politics