Hannah Wheeler Email & Phone Number

Seattle, WA, US

Issaquah, Washington, United States

Issaquah, Washington, United States

• Serve as communications committee chair and develop a communication strategy to engage our current members, grow our audience, and strengthen our relationship with partners.
• Participated in an executive task force to create strategic plan for the organization that improves internal communications and outlines measurable outcomes.
• Write, test, and send regular email campaigns, including a monthly newsletter, and analyze metrics to achieve audience growth month over month to now include over 1000 individuals.
• Assist in pivoting the organization’s outreach strategy in light of COVID-19 by helping to plan and execute virtual events such as our annual fundraiser and forum.
• Continuously streamline our administrative tools which has increased organizational efficiency in key areas. Website: https://www.issaquahalps.org/

Bellevue

• Coordinate in-store classes, events and employee engagement activities that build strong relationships between customers, REI, employees, and community partners.
• Continuously improve operating procedures to create a more positive customer experience.
• Support merchandising team to create clear messaging that improves customer experience and supports the REI brand.
• Provide excellent customer service, offer expert advice, and resolve customer service issues as they arise.

Bellevue, Washington, United States

Seattle, Washington, United States

Coordinated with Y.E.T.I. staff to develop a voice and tone for the organization. Supported the creation of a new site map through research and creating a content strategy. Wrote and edited all website copy.

Seattle, Washington, United States

• Work collaboratively with local businesses and organizations to meet their communications needs in event planning, content strategy, and web design during the COVID-19 pandemic.
• Identify opportunities to engage with underserved businesses and organizations and execute a plan to prioritize our pro bono services within these communities.
• Coordinate a team of 75 volunteers, pairing them with clients and following up regularly to ensure the expectations of both the client and student volunteer are met.
• Create relevant content for the consultancy website, engaging the broader community of students and clients, achieving an increase in subsequent event participation.

Greater Seattle Area

• Lead a small team and consistently completed projects to industry standard.
• Used multiple tools to track project progress, set goals, and generated weekly reports.
• Collaborated with multiple agencies and successfully worked through several challenging projects using effective prioritization.

University Village

• Provide excellent customer service to a diverse consumer base, promoting the brand and increasing the number of regular customers.
• Accurately handle cash and credit transactions using a register.
• Resolve problems with products or transactions in person and over the phone, creating positive customer experiences.
• Assist in creating and maintaining attractive product displays that increase revenue.
• Assist in securely opening and closing store including register maintenance, achieving corporate standards for security.

Seattle, Washington, United States

• Coordinated volunteer activities and hosted dozens of safe, successful volunteer events increasing awareness of the organization and subsequent event participation.
• Maintained the organization’s database, successfully handling sensitive volunteer data with consistent accuracy.
• Collaborated with multiple land managers and completed dozens of projects to industry standard.

Boston, MA

Provide excellent customer service to patrons of fitness and recreation center Outreach to local communities to promote recreation opportunitiesResearch, coordinate, and plan activities for children’s programmingTrack student attendance and maintain program database

Boston, MA

Create lesson plans for, and instruct children’s gymnastics and yoga classesCoordinate with supervisors and parents to individually assess each child’s skill levelCommunicate with parents about their child’s skills and progress in classSet up, take down, and maintain safety of equipment used by children’s programming

Master'S Degree, Communications In Communities And Networks

Bachelor’S Degree, Biology, Concentration In Conservation Biology And Ecology, 3.27 Gpa

Education record