Hugh Nightingale Mc Email & Phone Number

London, England, United Kingdom

Consulting firm specialising in delivering strategic business change and transformation across retail and consumer sectors.End to end delivery of client’s strategic initiatives from conception, planning through to implementation and transition.

London, England, United Kingdom

• CloudSense is a CRM commerce platform (Salesforce native), providing SaaS solutions for B2B and B2C clients. Head of Portfolio and Project Management for EMEA and USA (circa 50 active projects, generating £20 million.
• Accountable for successful project delivery, measured against commercial targets, defined timelines, quality, and costs
• Accountable for the control of project scope and in conjunction with commercial and technical teams, manage scope change
• Accountable for leading regular portfolio reviews to manage risks and issues, determining path to green, actions, owners, timelines and aligning stakeholders a
• Accountable for overall governance for in flight and future projects, including commercial management
• Established CloudSense Portfolio Management function aligned to strategic and financial objectives, including building a business case and developing a new operating model

London, United Kingdom

• Delivered complex business transformation within the global marketing function, (content and digital asset management), in order to improve effectiveness and efficiency across a cross functional organizational.
• Optimized £6.5m Capex during 30 months programme lifecycle, generating £15m EBIT over 5 years
• With overall accountability for business transformation; consolidated 5 separate markets, teams and disparate processes into one, single, consolidated Group operating model and structure. Aligned all technical.
• Delivered business case through structured FTE cost out proposals and technical decommissioning. 70 FTE across 5 European businesses and 2 local content management system decommissioned
• Implemented portfolio management methodologies, planning and designing individual project plans, aligned to business strategy and key milestones. Delivering the governance framework to support RAID management. This.
• Successfully managed a complicated and challenging stakeholder matrix, including managing GEC, local MDs, European Workers Council, local market management, alongside IT and e-comm business areas. Built on-going.

London, United Kingdom

• The Multi Channel Foundation Programme was a digital transformation programme to re platform www.marksandspencer.com. As part of this programme, I was responsible for the e2e delivery of all site merchandising and.
• Accountable for the delivery of the new M&S.com site mechanizing content (Adobe CQ5 and IBM WCS)
• Accountable for the delivery of e2e product flow onto the new site (Stibo STEP)
• Accountable for planning of site content, including all off shore deliveries and quality assurance
• Managed the implementation and transition of all new system processes across the teams
• Accountable for customer journey site standards, including imagery, product information, product detail and listing pages, static content, including areas such as configuration files, e mails and FAQ’s

London, United Kingdom

Project manager and business lead for the delivery of http://www.marksandspencer.eu/en desktop tablet and mobile sitesManaged a team of 10 in the UK and 15 in India Responsible for project delivery, business readiness and implementation, operational optimisation, including delivering site content and standards

Marks And Spencer

• Business lead for the delivery of http://www.marksandspencer.eu/en, with international tablet and mobile sites, I was the key contact for all business related activity. I managed a team of 10 in the UK and a team of 15.
• Teams under management were accountable for merchandising all site content, product translation, business testing and sign off
• Managed all operational improvements projects for the international e-commence business. This included optimizing end to end operational processes with the aim of reducing time and costs in the international business.
• Key achievements during this role were to deliver a new European site covering Spain, Germany, and the Netherlands. The reduction of translation costs by 50% per annum, a business saving of £250k. Integration of new.

Marks And Spencer

Based in Hong Kong and China:Developed & implemented change management activities across the China and Hong Kong teams to support the delivery of SAP ECC6.0 SAP, the new operating model, including moving the business to cost based accounting.

Marks And Spencer

During 2007, Marks and Spencer expanded it’s footprint within the China region and it opened its first retail store in Shanghai. I lead the business implementation of this project.

Awarded the Military Cross for actions in Former Republic of Yugoslavia

Education record

Business Studies