Hoa Phan Email and Phone Number
Results-oriented Customer Support Analyst, bringing 7+ years of experience in improving service delivery andproblem resolution. Specializes in utilizing customer insights to streamline support operations and maximizeclient satisfaction. Focused on achieving revenue targets through proactive renewal management and effectivecollaboration with channel partners.
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Sales SpecialistApple Jan 2022 - PresentBuford, Georgia, United StatesPartnered with teams to enhance product development and sales, spurring innovation and growth.Showcased product features to customers, enhancing sales conversions.Analyzed market trends and feedback, fine-tuning sales strategies for improved outcomes.Supported new team members, contributing to their professional growth and team success.Personalized customer support, promoting customer loyalty and repeat business. -
Sales SpecialistApple Oct 2021 - Jan 2022Buford, Georgia, United States -
Office CoordinatorGeorgia Premier Realty Team, Inc. Jan 2019 - Dec 2019Doraville, Georgia, United StatesPioneered office workflow improvements, boosting productivity by 56%.Innovatively structured employee schedules, cutting down on overtime costs.Led the onboarding process, accelerating new hire productivity.Enhanced cross-departmental communication, streamlining operations.Teamed up with HR to optimize employee-related functions.
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Office Administrative AssistantFineline Technologies Jun 2017 - Apr 2019Peachtree Corners, Georgia, United StatesProvided administrative support to the production team, including scheduling meetings, filing paperwork, and updating project timelines. Managed production calendars and schedules, ensuring timely completion of projects and deadlines.Manage day-to-day administrative tasks for the production office, including answering phones, responding to emails, scheduling meetings, and coordinating travel arrangements for the production team.Assisted with budget tracking, expense reports, and payroll administration for production crew members.Coordinated communication between production staff, talent agents, and vendors to facilitate a smooth production process. -
School NutritionistKelly Services Dec 2013 - Dec 2016Auburn, GaAssisted in preparing and serving nutritious meals for students.Developed and implemented nutrition education materials for students and parents.Collaborated with school staff to ensure compliance with nutrition guidelines.Managed inventory and ordering of food supplies.Maintained cleanliness and organization of kitchen facilities. -
Student AssistantGeorgia Gwinnett College Aug 2010 - Jan 2012Lawrenceville, Georgia• Represented GGC and Student Affairs in an outstanding and positive manner (Act appropriately at all times) • Assisted students and staff when needed • Helped set up and clean up Bear Essentials events • Assisted the Director of Orientation and New Student Programs • Supervised activity in the GGC Fitness Center while stressing safety and emphasizing proper use of equipment • Inspected and monitored GGC Fitness Center equipment -
ManagerTours Les Jour Bakery Jul 2008 - Jun 2009Suwanee, Georgia• Ensured that the bakery is adequately presentable stocked within the store. • Conducted monthly assessment of store needs and ordered product as necessary. • Created suitable work schedules for staff members.• Assisted with customer satisfaction by offering superior customer service• Produced nightly sales report for corporate headquarters• Packaged breads, made drinks such as coffee and smoothies• Handled Cash Register
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HostessThai Diner & Sushi Jan 2008 - Aug 2008Lawrenceville, Georgia• Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service.• Scheduled dining room reservations, arranged parties, special events, or special services for diners; received and recorded dining reservations.• Greeted guests and escorted them to table or waiting area.• Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed.
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Medical Records ClerkGastroenterology Specialists Of Gwinnett, Pc Aug 2007 - Jan 2008Lawrenceville, Georgia• Maintained electronic and paper-based patients' files and other healthcare records in a manner consistent with medical, administrative, and legal regulations.• Supplied nursing staff or doctors with requested forms and documents, including test reports that were not filed in medical charts as well as pulled patient charts to answer related questions or concerns.• Prepared new medical records and updated existing ones to maintain accuracy and completeness as well as revised, edited and proofread various healthcare documents as required.• Maintained health records as well as organized and managed a system of patients' files and records concerning diagnoses, treatments, admissions, and discharges
Hoa Phan Education Details
Frequently Asked Questions about Hoa Phan
What company does Hoa Phan work for?
Hoa Phan works for Apple
What is Hoa Phan's role at the current company?
Hoa Phan's current role is Sales Specialist @ Apple | Driving Sales Growth with Exceptional Service.
What schools did Hoa Phan attend?
Hoa Phan attended Valdosta State University, Gwinnett Technical College.
Who are Hoa Phan's colleagues?
Hoa Phan's colleagues are Tanishq More, Himani Malhotra, Andrea Nocentini, Learn Your Own Car, Mark Timko, Angie Burgess, Golvri Simanjuntak.
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