Ink+Volt is a specialty, luxury stationery company designing and selling planners, notebooks, journals, pens, desk accessories, and more for the modern professional. Everything product: manage production of all 50+ Ink+Volt products, research and define new products, and work with vendors and manufacturers in US, China, and Japan. Includes inventory management, reporting, and planning.Project manage every Ink+Volt Planner production and launch between 2017-2022. Gather estimates, develop product, proof content, work with vendors, all the way through receiving final product & launch. Work directly with design and marketing during product design through product launch and marketing. Brainstorm marketing plans, launch plans, promotions, and execute.Responsible for all buying & wholesale accounts. Curate an offering of specialty items for our store, including research, testing, and launching product on our website. Current catalog over 500 SKUs.Responsible for all web merchandising including sales promotions, website content updates, coordinating photography and design, sales email scheduling, and product launch schedules. Grew e-commerce product line from 3 products to over 100 in just 3 months (2016). Sourced 19 vendors and all products, and populated the site using WordPress (then Shopify). Wrote product copy/descriptions, shot product photography, collected testimonials for website launch. Managed sales between 2016-2022 including fulfilling & packing orders, shipment logistics, and website experience. Store made over $1M in sales in 2020 and 2021, double from year prior. Supported 2017 Kickstarter which raised over $200,000, and worked with service fulfillment center to ship rewards for the 7k+ project backers. Managed all customer service and social media between hires.Fulfillment and shipping experience.

An elite agency for branding, design, and that new website you know you need. Scheduled new business leads and crafted proposals/bids for projectsCoordinated with design & development team to ensure project timeline stays on track and communications with all clients QA new websites and prepped client website handoff and walk-throughAssisted in various administrative tasks and office management

Support company's first content marketing efforts by exploring and executing best practices in content marketing, UX, and SEO towards online content hubManage the content creation, planning, and promotion of content, working across marketing and communications department. Map content to overall marketing initiatives and messagingProject manage and QA over 15 SMB Cloud Insights Reports, a major piece of collateral for events, to ensure stakeholder approval and timely deliveryDrive continuous improvements in web traffic, content flow, and user experience on Resources section through a metrics-based approach (Google Analytics) Manage an editorial calendar of campaigns, events, and content across channels and facilitate weekly planning/updates. Includes social media, PR, emails, and web updates

Create a pleasant guest experience through professional and elegant service for events in Seattle and Greater Eastside Participate in the behind-the-scenes operations of large scale eventsAssist with setup and breakdown of venue

Collaborate with product marketers, web developers, designers, and project managers to facilitate website projects and product campaignsResponsible for collecting, organizing, and delivering website content and details on placement and design. Includes QA, facilitating stakeholder approvals, and occasional writing and copy editingSupport service provider marketing team with website cleanup, maintenance, and design overhaul. Participated in the page design overhaul for over five company productsCreated and manage a web content editorial calendar to keep pages current and engagingResearched best practices for web content, UX, and forms and established an internal set of content guidelines for product pagesDrove brainstorm sessions and assembled feedback for over six versions of Parallels Cloud Services poster

Managed the rental locker program, membership registrations, and pro shop inventory Created and revised internal processes for transactions and record-keepingServed as lead office manager and trained new hires on tasks and dutiesPrepared weekly deposit for the department and tracked revenueEffective collaboration with student and professional staff within the departmentSupported the Assistant Director of Business Operations with special projects and tasks such as building signage, database maintenance, and informational materials Exercised customer service with fitness center patrons including registration assistance, equipment check-out, and answering questions

Reported directly to the Assistant Director of FitnessProcessed fitness class registration forms and paymentCoordinated appointments and registrations for personal trainingCommunicated updates and changes to fitness program participants Responsible for copying, filing, and delivering department documentsVerified temporary employee payrollUpdated fitness class rosters and helped with maintenance of facilities

Collaborated with the Governance/Reporting and Resource Capacity Planning TeamsProvided Project Managers and Business Analysts with data integrity and project dashboard auditsAnalyzed discrepancies in labor hour allocations across teams, departments, and projects to capture positive variation in reported cost savingsPrepared reports for the VP of the Enterprise Program Office with comparison of project labor costs against project budget and identification of project outliers Examples of audits and tasks performed:*PM Artifact Quality Audits: Ensured accurate and relevant data is embedded in core Project Management documents. Feeds directly into performance reviews for Full Time Equivalents (FTEs)*Project Methodology Lifecycle Site Map Calibration: Ensured all content approved and posted to central process hub is accurate and up to date with active links and categorization.*Clarity Clean-Up and Data Integrity Audits: Ensured all active and approved projects present data integrity, prepared for the purpose of accurate reports out to the Executive Committee/Senior Leadership for decision making. 'Clean-Up' audits identifies projects with incorrect statuses and assignments, providing a more accurate representation of active engagements within the EPO.