Animal Immersion Programs Supervisor
Current• Manage suite of collaborative education programs, ensuring programs align with the mission and vision of the Zoo• Prepare and maintain an annual budget for programs including revenue projections and staffing and program costs• Supervise a team of up to 20 employees including payroll, scheduling, hiring, training, and administering policies• Train and coach employees and volunteers in interpretive practices, customer service, and career development• Develop inclusive thematic programs, activities, displays, and interpretive materials that include natural history, conservation, and social issues, collaborating across departments to ensure content is reflective of current science• Create and implement an evaluation process to track program and conservation impacts