Holdan Druffel Email & Phone Number

Bend, Or, Us

Bend, Or, Us

Redmond, Oregon, United States

While maintaining prior role responsibilities and goals as the Caterpillar Parts Sales Manager, the scope of my role has expanded to managing multiple teams within the organization adding an additional focus on revenue expansion in the Truck Parts division. In order to ensure an exceptional customer experience across both divisions I manage, I am in charge of multiple technology pilots to help drive a seamless customer experience and reduce costs.

Redmond, Oregon, United States

Responsible for the Caterpillar Parts Sales team in the Central Oregon region. Exceeded annual sales goal by 10% while over exceeded profit margin goals. Within the organization, I manage a team who owns logistics, purchasing procurement, and future contracts. By maintaining positive internal relationships with other leaders of divisions, my team is able to work cross-functionally and ensure an exceptional customer experience, helping us reach the honor of becoming a Gold Status Caterpillar team.

Bend, Oregon, United States

Account Manager for Eastern US customer base and overseas accounts. Providing customer service, sales, and technical support. Also providing guidance to strategic accounts in Glass Scratch Removal.

Hillsboro, Oregon

Parts Service Representative is a customer forward position where we engage in all of the customer's needs. The main component of the position is parts purchasing, tracking, inventory, and selling. We make sure the operation is quick easy and effective because our clients do not have downtime. We also help customers in all needs to make sure they get the correct information from sales, technical help, or service options. I am also engaged in future contracts, purchasing, logistics any other tasks the customer may request of us.

As a draft technician for Columbia we have many varying responsibilities such as, building new draft systems, maintaining draft systems at all bars/breweries/etc that sell our product, and providing our customers with not only great service but also the best solution for them. We also are in charge of all major events that our brands sponsor like Blues Fest, St.Paul rodeo, and project Pabst's.

Ames Iowa

I was an intern/ contract worker working for research and development engineering team for Harvester works in Moline IL. My responsibilities were working on experimental combines. I oversaw daily maintenance, repairs, data collection to improve performance, running physical hardware and computer software tests and many other small and medium size jobs.

Pullman, Wa

In charge of many duties and activates present on a farm today. Tasks ranged from mechanical work to driving semi / bank out wagon to mixing and spraying of chemicals.