Edwin Hol Email & Phone Number

London, GB

Oxford, England, United Kingdom

Oxford, England, United Kingdom

• Responsible for the user experience, with particular focus on onboarding of a $100M business of a new cloud managed hybrid SAAS telephony system.
• Accountable for $50M of products in the Cisco Collaboration Edge portfolio, including Call Manager Express, Cisco Unity Express and Cisco Unified SIP Proxy.
• Day to day management of the product backlog and alignment across the Collaboration Edge Portfolio.
• Identified that the Cisco Unity Express product was entering the end of its life cycle through analysing it's financial history and took it through the end-of-life process, including providing migrations paths for.
• Created and designed a web portal directing users to the SAAS system, along with other information such as training material, documentation and links to other resources. This came about as I identified a lack of any.
• Created and managed a YouTube channel and recorded multiple training videos to help with the on-boarding process along with answering any common questions based on feedback from customers.

• Accountable for the Cisco Expressway's release and alignment with the overall Cisco Collaboration portfolio, valued at over $75M for Cisco. Day to day management with internal teams and other business units. A product.
• Accountable for Cisco Unity Attendant Console, an OEM product developed by a Cisco Partner for Cisco Unified Communication products.
• Coordinated and delivered big feature sets such as US Federal Cloud Security Platform (FedRAMP) and FIPS 140-2 (Federal Information Processing Standard).
• Took initiative in creating a cross product alignment roadmap across a number of products in the collaboration portfolio as I've identified a recurring issue of alignment and visibility across the products. This.
• UX and project lead for a technical innovation project on massively scalable network infrastructure analysis, security and video communications which resulted in a patent application. Designed the overall iOS app's.
• Worked with a video production company to create a teaser video for our innovation project, which was later shared on social media and showcased at Cisco Milan.

• I was part of a cross-functional R&D team that designs, build and maintain R&D lab systems.
• Responsible for the business unit's VMware Cloud Environment and backup solution (EMC Systems) supporting 300 engineers, build servers, file servers and other tools.
• Responsible for locating, auditing and the relocation process of the entire lab environment as part of an office and personnel relocation to Cisco's UK headquarters.
• Created an auditing system as part of the office move that gives each piece of equipment a physical unique ID which is then associated to a master visual spreadsheet of each identifying server rack to help movers move.

Bachelor Of Science (Bsc), Information Technology, First-Class Honours

Japanese Language

International Baccalaureate Diploma