Operations Manager
Current• Promoted to lead and manage 4 Operations Associates and 6 Office Administrators across Philadelphia, Chicago, Boston, and Washington, D.C. offices.• Demonstrated expertise in market outreach by coordinating dinner seminars in Philadelphia, Chicago, Boston, and Washington, D.C.• Drove recruitment efforts by hiring and training 2 Operations Associates and 2 Administrative Assistants, contributing to the expansion and efficiency of the team.• Proactively assigned and delegated… Show more • Promoted to lead and manage 4 Operations Associates and 6 Office Administrators across Philadelphia, Chicago, Boston, and Washington, D.C. offices.• Demonstrated expertise in market outreach by coordinating dinner seminars in Philadelphia, Chicago, Boston, and Washington, D.C.• Drove recruitment efforts by hiring and training 2 Operations Associates and 2 Administrative Assistants, contributing to the expansion and efficiency of the team.• Proactively assigned and delegated projects within the team to support sales teams across multiple offices, resulting in streamlined processes and enhanced collaboration.• Executed a seamless downsizing strategy, overseeing the execution and logistics of two office moves to transition to more efficient and cost-effective spaces.• Maintained a pivotal role as the final quality control check reviewer for New Business, ensuring the highest standards of service and client satisfaction.• Acted as the main point of contact for Licensing & Contracting, managing the compliance and regulatory aspects for all advisors in the firm.• Guided and motivated team members to successfully accomplish quarterly projects within the Operations department, contributing to the overall success of the firm. Show less